Hook'Em: The Secret to Client Retention

JW Marriott San Antonio Hill Country Resort & Spa, San Antonio, TX   Visit Website
Tuesday, June 16, 2026 10:00 AM - 11:00 AM   iCalendar Central Standard Time

Join Brandon Smith for Hook'Em: The Secret to Client Retention.

No CE

Register for IIAT's 2026 INSURCON to attend this session!

In a world where sales and lead generation get most of the spotlight, client retention is too often overlooked. In this engaging session, Brandon shares how shifting that mindset transformed his business. By creating a dedicated retention specialist role, his team saw a major boost in client loyalty and cross-selling success. This session will equip you with practical tools to create a more balanced approach…one that values both winning new clients and keeping the ones you already have.
 

JW Marriott San Antonio Hill Country Resort & Spa   Visit Website


(210) 276-2500

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Hook'Em: The Secret to Client Retention
Join Brandon Smith for Hook'Em: The Secret to Client Retention.No CERegister for IIAT's 2026 INSURCON to attend this session!In a world where sales and lead generation get most of the spotlight, client retention is too often overlooked. In this engaging session, Brandon shares how shifting that mindset transformed his business. By creating a dedicated retention specialist role, his team saw a major boost in client loyalty and cross-selling success. This session will equip you with practical tools to create a more balanced approach…one that values both winning new clients and keeping the ones you already have.
June 16th, 2026
10:00 AM
June 16th, 2026
11:00 AM
Central Standard Time
JW Marriott San Antonio Hill Country Resort & Spa, San Antonio, TX