Friday, April 16, 2021 10:00 AM - 11:00 AM Central Standard Time
Webcast Remote,
No CE Hours
Members- free
Video-On-Demand provided by ABEN, The Agents and Brokers Education Network
Presenter- Kelly McDonald
Learn how to reach this very busy household decision-maker. Find out why “keeping it real” takes on a whole new meaning when working with women. Understand how your marketing message needs to include the Five Things ALL women value in order to reach and connect to this marketing segment.
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Tuesday, April 20, 2021 10:00 AM - 11:00 AM Central Standard Time
1 CE Hour
Member $27 / Non-member $64
Instructor: Jim Gavin
The only policy your customers think they understand is Auto because they all have personal auto policies. But there are major differences between Business and Personal policies. Learn what they are so that you can properly serve your customers.
Tuesday, April 20, 2021 2:00 PM - 3:00 PM Central Standard Time
Condos are unique creatures. Determining the proper amount of insurance can be like solving a puzzle. Learn the key pieces to unwrapping the mystery.
Friday, April 23, 2021 10:00 AM - 11:30 AM Central Standard Time
Members- $24 / Non-members- $34
Presenter- Tom Doran
Can agencies afford to hire young sales recruits? How do you maximize your chances of success in developing young producers? Tom Doran, Principal at Reagan Consulting, shares research into how agencies are recruiting young producers, often right out of college, and giving them the best shot at success. The program makes a good companion to Insurance Agency Ownership Perpetuation, a program that assists agencies in developing internal perpetuation plans. Target audience: Agency owners and managers responsible for recruiting and training producers.
Tuesday, April 27, 2021 10:00 AM - 11:00 AM Central Standard Time
Instructor: Tai Jenkins
When writing workers' compensation, classifying a risk is where it all starts. Accurate levels of coverage and correct pricing depend on understanding your clients' businesses and knowing how to properly classify a risk. Join us to discuss standard exception classifications, general exclusions & inclusions, as well as, how to navigate the NCCI Scopes Manual.
Friday, April 30, 2021 10:00 AM - 11:00 AM Central Standard Time
Members- $20
Presenters- Dustin A. Paschal, JD & Paul Simon
As employers begin returning workers to work in their physical offices during the COVID-19 pandemic, there are many things to consider and many pitfalls to avoid. This presentation will discuss legal requirements by which employers must abide, employee rights, and employer rights and responsibilities.
Tuesday, May 04, 2021 9:00 AM - 11:00 AM Central Standard Time
2 CE Hours
Member $57 / Non-member $124
Instructor: Ross Pearce
Review the insurance basics and learn about the Personal Auto Policy using the ISO 00 01 01 05 edition as our guide. Explore real-life common customer examples, designed to help apply your new knowledge. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.
Tuesday, May 04, 2021 1:00 PM - 3:00 PM Central Standard Time
Review what and who is covered in a Personal Auto Policy. Explore the insuring agreement using common customer situations to illustrate each overage topic. Review supplementary payments and explore the persons who are excluded in this section of the policy. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.
Wednesday, May 05, 2021 9:00 AM - 11:00 AM Central Standard Time
Identify limits of the Personal Auto Policy, assess the general provisions, and learn about out-of-state coverage. Review company-specific policy forms and provide a checklist for locating policy provisions. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.
Friday, May 07, 2021 10:00 AM - 11:00 AM Central Standard Time
Members- $24 / Non-members $34
Presenter- Jill Schiefelbein
This is a crash course on social media. If you're wanting to know the bare minimum you need to do to not embarrass yourself or your company, this course is for you! We cover a general "what is" social media and then dive into the four leaders (Facebook, Twitter, LinkedIn, and Instagram). I'll also touch on advertising in these channels.
Tuesday, May 11, 2021 9:00 AM - 11:00 AM Central Standard Time
Instructor: David VanDelinder
Designed as an introduction to the ISO Business Auto Policy. Review the sections of the BAP and learn to assist customers with coverage decisions. Understand which claims are covered and which are not covered. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.
Tuesday, May 11, 2021 1:00 PM - 3:00 PM Central Standard Time
Review the Business Auto Policy and learn to assist customers with coverage decisions. Understand additional endorsement options available and liability exclusions. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.
Wednesday, May 12, 2021 9:00 AM - 11:00 AM Central Standard Time
Review the Business Auto Policy and learn to assist customers with coverage decisions. Understand how to apply for coverage and designate covered autos. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.
Friday, May 14, 2021 9:00 AM - 11:00 AM Central Standard Time
Members- $48 / Non-members $68
If you're thinking "YouTube doesn't have any role in my business" then THIS is the class you need to take. For small business owners, especially those offering services such as accounting, insurance, and other more intimidating/technical/confusing to most people help, YouTube gives you a key opportunity to educate your customers and potential customers and establish yourself as the go-to-expert.
Tuesday, May 18, 2021 10:00 AM - 11:00 AM Central Standard Time
Only in insurance can coverage be granted through an exclusion. See which ones actually grant coverage and the coverage that is given.
Tuesday, May 18, 2021 2:00 PM - 3:00 PM Central Standard Time
Personal Lines policies are generous when it comes to the variety of people insured under a policy. But there are limitations that need to be understood so that we can properly advise our customers.
Friday, May 21, 2021 10:00 AM - 11:00 AM Central Standard Time
Members- $20 / Non-members $25
Presenter- Tina Hallis, Ph D.
It’s natural to worry how upcoming changes in our organization will affect our work and lives. In fact, we’re wired to anticipate the worst possible outcome. This can make it hard for us to be at our best; to provide our best teamwork, our best ideas, and our best performance. Yet, there are things we can do to shift our thinking and stay more positive despite the uncertainty and stress. This interactive program uses The Path for Positivity™ framework as a foundation to help people experience less stress, a smoother transition, and higher productivity even when the future seems uncertain.
Tuesday, May 25, 2021 10:00 AM - 11:00 AM Central Standard Time
Instructor: Brad Schrum ARM
Cyber is the hottest topic in insurance and ransomware is even hotter. Join Wingman Insurance COO Brad Schrum for a discussion on ransomware and cyber insurance. Learn what ransomware is, how it can affect businesses, and what insurance will and won't cover. Get real-world examples of businesses hit with ransomware attacks to help you explain this rapidly growing risk to your clients.
Friday, May 28, 2021 10:00 AM - 11:00 AM Central Standard Time
Members- $25
Presenter- Sarah J. Gibson
In the shifting demographics of our work environment, organizations are preparing to have as much as 75% of their workforce be part of the Millennial and Gen Z generations. Join us as we uncover keys to what the younger generations want you to know about them. Expect practical advice and examples of what is working across industries as they adapt to the changing needs of employee demographics.
Friday, June 04, 2021 10:00 AM - 11:00 AM Central Standard Time
Members $20 / Non-members $25
Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that simultaneously gets buy-in and results in direct action? In this session, we'll uncover a handful of strategies to drive results with your communication.
Tuesday, June 08, 2021 9:00 AM - 11:00 AM Central Standard Time
Learn how the Workers Compensation system functions in Texas and the rules for participation. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.
Tuesday, June 08, 2021 1:00 PM - 3:00 PM Central Standard Time
Learn how to talk with customers about Workers Compensation coverage and the need for coverage. Review how the Workers Compensation policy responds to claims. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.
Wednesday, June 09, 2021 9:00 AM - 11:00 AM Central Standard Time
Understand the responsibilities of employers under the law. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.
Friday, June 11, 2021 10:00 AM - 11:00 AM Central Standard Time
Presenter- Shannon White
Although organizations are trying to create and manage diverse and inclusive workplaces, many are not aware of some of the best practices and simple strategies they can incorporate to promote such an environment. The goal of this course is to outline the relationship between diversity and inclusion while providing very practical strategies for HR Professionals in their role to promote a culture of diversity and inclusion in the workplace.
Tuesday, June 15, 2021 10:00 AM - 11:00 AM Central Standard Time
Commercial Property can be the most confusing type of insurance. Learn the basics of the coverage that may help prevent E&O claims in the future.
Tuesday, June 15, 2021 2:00 PM - 3:00 PM Central Standard Time
AirBnB, Uber, Lyft, and similar services have changed how your customers are using their autos and their homes. See the insurance implications and how to properly advise your customer of potential gaps in their insurance policies.
Friday, June 18, 2021 10:00 AM - 11:00 AM Central Standard Time
Members $20 / Non-member $25
Presenter- Kelly Simants
In this course, we will share tips and tricks for working remotely, during Covid-19 and beyond. You will learn what to do/what not to do in a virtual working environment, strategies for leading teams remotely, employee engagement ideas, and techniques and tools for teleworking.
Tuesday, June 22, 2021 10:00 AM - 11:00 AM Central Standard Time
Instructors: Richard Lund, Mark Shackelford, James Redeker, and Rick Oldenettel
This course is designed to provide insurance agents with errors and omissions education to help them avoid claims. We will review issues regarding the virtual office, claims avoidance from issues of the COVID-19 Pandemic, and coastal insurance exposures.
Friday, June 25, 2021 9:00 AM - 11:00 AM Central Standard Time
Members- $50
What do you mean there's only one space after a period, and who changed the spelling of canceled - if these questions bother you, it's time to update your business writing skills through a practical, hands-on session aimed at giving you tips and tools to update your grammar and writing style for greater impact.