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ABEN- Reaching Diverse Customers Marketing Series- Women
ABEN- Reaching Diverse Customers Marketing Series- Women
April 2021

Friday, April 16, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

Learn how to reach this very busy household decision-maker.  Find out why “keeping it real” takes on a whole new meaning when working with women.  Understand how your marketing message needs to include the Five Things ALL women value in order to reach and connect to this marketing segment.

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InfoCentral- Coverage Traps in the Business Auto Policy
InfoCentral- Coverage Traps in the Business Auto Policy
April 2021

Tuesday, April 20, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Jim Gavin

The only policy your customers think they understand is Auto because they all have personal auto policies. But there are major differences between Business and Personal policies. Learn what they are so that you can properly serve your customers. 

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InfoCentral- The Condo Conundrum
InfoCentral- The Condo Conundrum
April 2021

Tuesday, April 20, 2021 2:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Jim Gavin

Condos are unique creatures. Determining the proper amount of insurance can be like solving a puzzle. Learn the key pieces to unwrapping the mystery.

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ABEN- Recruiting & Developing Young Producers
ABEN- Recruiting & Developing Young Producers
April 2021

Friday, April 23, 2021 10:00 AM - 11:30 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $24  /  Non-members- $34

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Tom Doran

Can agencies afford to hire young sales recruits?  How do you maximize your chances of success in developing young producers? Tom Doran, Principal at Reagan Consulting, shares research into how agencies are recruiting young producers, often right out of college, and giving them the best shot at success. The program makes a good companion to Insurance Agency Ownership Perpetuation, a program that assists agencies in developing internal perpetuation plans.

Target audience:   Agency owners and managers responsible for recruiting and training producers.

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Classifying a Risk
Classifying a Risk
April 2021

Tuesday, April 27, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Tai Jenkins

When writing workers' compensation, classifying a risk is where it all starts. Accurate levels of coverage and correct pricing depend on understanding your clients' businesses and knowing how to properly classify a risk. Join us to discuss standard exception classifications, general exclusions & inclusions, as well as, how to navigate the NCCI Scopes Manual.

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ABEN- Returning to Work During COVID-19:  Legal Considerations
ABEN- Returning to Work During COVID-19: Legal Considerations
April 2021

Friday, April 30, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenters- Dustin A. Paschal, JD & Paul Simon

As employers begin returning workers to work in their physical offices during the COVID-19 pandemic, there are many things to consider and many pitfalls to avoid.  This presentation will discuss legal requirements by which employers must abide, employee rights, and employer rights and responsibilities.

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TIIA- Personal Auto Exposures, Part 1A
TIIA- Personal Auto Exposures, Part 1A
May 2021

Tuesday, May 04, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review the insurance basics and learn about the Personal Auto Policy using the ISO 00 01 01 05 edition as our guide.  Explore real-life common customer examples, designed to help apply your new knowledge.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- Personal Auto Exposures, Part 1B
TIIA- Personal Auto Exposures, Part 1B
May 2021

Tuesday, May 04, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review what and who is covered in a Personal Auto Policy.  Explore the insuring agreement using common customer situations to illustrate each overage topic.  Review supplementary payments and explore the persons who are excluded in this section of the policy.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- Personal Auto Exposures, Part 1C
TIIA- Personal Auto Exposures, Part 1C
May 2021

Wednesday, May 05, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Identify limits of the Personal Auto Policy, assess the general provisions, and learn about out-of-state coverage.  Review company-specific policy forms and provide a checklist for locating policy provisions.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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ABEN- Social Media 101: Know the Essentials for your Business
ABEN- Social Media 101: Know the Essentials for your Business
May 2021

Friday, May 07, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $24  / Non-members $34

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

This is a crash course on social media. If you're wanting to know the bare minimum you need to do to not embarrass yourself or your company, this course is for you! We cover a general "what is" social media and then dive into the four leaders (Facebook, Twitter, LinkedIn, and Instagram). I'll also touch on advertising in these channels.

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TIIA- Business Auto, Part A
TIIA- Business Auto, Part A
May 2021

Tuesday, May 11, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Designed as an introduction to the ISO Business Auto Policy.  Review the sections of the BAP and learn to assist customers with coverage decisions.   Understand which claims are covered and which are not covered.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- Business Auto, Part B
TIIA- Business Auto, Part B
May 2021

Tuesday, May 11, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Review the Business Auto Policy and learn to assist customers with coverage decisions.   Understand additional endorsement options available and liability exclusions. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- Business Auto, Part C
TIIA- Business Auto, Part C
May 2021

Wednesday, May 12, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Review the Business Auto Policy and learn to assist customers with coverage decisions.   Understand how to apply for coverage and designate covered autos.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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ABEN- Why You Should Pay Attention to YouTube and How to Make it Work for You
ABEN- Why You Should Pay Attention to YouTube and How to Make it Work for You
May 2021

Friday, May 14, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $48 /  Non-members $68

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

If you're thinking "YouTube doesn't have any role in my business" then THIS is the class you need to take. For small business owners, especially those offering services such as accounting, insurance, and other more intimidating/technical/confusing to most people help, YouTube gives you a key opportunity to educate your customers and potential customers and establish yourself as the go-to-expert.

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InfoCentral- Key Exclusions in the General Liability Policy
InfoCentral- Key Exclusions in the General Liability Policy
May 2021

Tuesday, May 18, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Jim Gavin

Only in insurance can coverage be granted through an exclusion. See which ones actually grant coverage and the coverage that is given.

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InfoCentral- Who Really is an Insured on a Personal Liability Policy?
InfoCentral- Who Really is an Insured on a Personal Liability Policy?
May 2021

Tuesday, May 18, 2021 2:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Jim Gavin

Personal Lines policies are generous when it comes to the variety of people insured under a policy. But there are limitations that need to be understood so that we can properly advise our customers.

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ABEN- Finding Balance During Change & Uncertainty:  Staying Positive when Things Get Tough
ABEN- Finding Balance During Change & Uncertainty: Staying Positive when Things Get Tough
May 2021

Friday, May 21, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20 /  Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Tina Hallis, Ph D.

It’s natural to worry how upcoming changes in our organization will affect our work and lives. In fact, we’re wired to anticipate the worst possible outcome. This can make it hard for us to be at our best; to provide our best teamwork, our best ideas, and our best performance. Yet, there are things we can do to shift our thinking and stay more positive despite the uncertainty and stress. This interactive program uses The Path for Positivity™ framework as a foundation to help people experience less stress, a smoother transition, and higher productivity even when the future seems uncertain.

 

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Beware of Ransomware
Beware of Ransomware
May 2021

Tuesday, May 25, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Brad Schrum ARM

Cyber is the hottest topic in insurance and ransomware is even hotter. Join Wingman Insurance COO Brad Schrum for a discussion on ransomware and cyber insurance. Learn what ransomware is, how it can affect businesses, and what insurance will and won't cover.  Get real-world examples of businesses hit with ransomware attacks to help you explain this rapidly growing risk to your clients. 

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ABEN- Attracting and Retaining Young Employees
ABEN- Attracting and Retaining Young Employees
May 2021

Friday, May 28, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Sarah J. Gibson

In the shifting demographics of our work environment, organizations are preparing to have as much as 75% of their workforce be part of the Millennial and Gen Z generations. Join us as we uncover keys to what the younger generations want you to know about them. Expect practical advice and examples of what is working across industries as they adapt to the changing needs of employee demographics. 

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ABEN- Giving Feedback that Delivers Results & Navigating Difficult Conversations
ABEN- Giving Feedback that Delivers Results & Navigating Difficult Conversations
June 2021

Friday, June 04, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20 / Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that simultaneously gets buy-in and results in direct action? In this session, we'll uncover a handful of strategies to drive results with your communication. 

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TIIA- Worker's Compensation and Specialty Policies, Part A
TIIA- Worker's Compensation and Specialty Policies, Part A
June 2021

Tuesday, June 08, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Learn how the Workers Compensation system functions in Texas and the rules for participation.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- Worker's Compensation and Specialty Policies, Part B
TIIA- Worker's Compensation and Specialty Policies, Part B
June 2021

Tuesday, June 08, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Learn how to talk with customers about Workers Compensation coverage and the need for coverage.  Review how the Workers Compensation policy responds to claims.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- Worker's Compensation and Specialty Policies, Part C
TIIA- Worker's Compensation and Specialty Policies, Part C
June 2021

Wednesday, June 09, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Understand the responsibilities of employers under the law.    Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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ABEN- Six Strategies to Promote Diversity & Inclusion in Your Workplace
ABEN- Six Strategies to Promote Diversity & Inclusion in Your Workplace
June 2021

Friday, June 11, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20  / Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Shannon White

Although organizations are trying to create and manage diverse and inclusive workplaces, many are not aware of some of the best practices and simple strategies they can incorporate to promote such an environment.  The goal of this course is to outline the relationship between diversity and inclusion while providing very practical strategies for HR Professionals in their role to promote a culture of diversity and inclusion in the workplace.

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InfoCentral- Commercial Property Basics
InfoCentral- Commercial Property Basics
June 2021

Tuesday, June 15, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Jim Gavin

Commercial Property can be the most confusing type of insurance. Learn the basics of the coverage that may help prevent E&O claims in the future.

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InfoCentral- The Sharing Economy
InfoCentral- The Sharing Economy
June 2021

Tuesday, June 15, 2021 2:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Jim Gavin

AirBnB, Uber, Lyft, and similar services have changed how your customers are using their autos and their homes. See the insurance implications and how to properly advise your customer of potential gaps in their insurance policies.

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ABEN- Tips & Tricks for Working Remotely
ABEN- Tips & Tricks for Working Remotely
June 2021

Friday, June 18, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20 / Non-member $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly Simants

In this course, we will share tips and tricks for working remotely, during Covid-19 and beyond.  You will learn what to do/what not to do in a virtual working environment, strategies for leading teams remotely, employee engagement ideas, and techniques and tools for teleworking.

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Insurance Agency E&O Issues: Unprecedented Times
Insurance Agency E&O Issues: Unprecedented Times
June 2021

Tuesday, June 22, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructors:  Richard Lund, Mark Shackelford, James Redeker,  and Rick Oldenettel

This course is designed to provide insurance agents with errors and omissions education to help them avoid claims.  We will review issues regarding the virtual office, claims avoidance from issues of the COVID-19 Pandemic, and coastal insurance exposures.

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ABEN- Leisure Suit to Hipster:  Update Your Business Writing Style
ABEN- Leisure Suit to Hipster: Update Your Business Writing Style
June 2021

Friday, June 25, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $50

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Sarah J. Gibson

What do you mean there's only one space after a period, and who changed the spelling of canceled - if these questions bother you, it's time to update your business writing skills through a practical, hands-on session aimed at giving you tips and tools to update your grammar and writing style for greater impact. 

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