Customer Service Excellence Program Session 4: Leading Difficult Customer Calls with Confidence
Webcast, Remote
Tuesday, March 18, 2025
9:00 AM - 10:30 AM
iCalendar
Central Standard Time
A maximum of 25 Registrants
No CE
Price $95 Member / $190 Non-member
Powered by New Level Partners, Nancy Langton
“In the heat of the moment” – we may find ourselves struggling to respond positively. There are difficult customer calls and conversations that challenge us in our roles. You will gain approaches and techniques to use in future challenging conversations.