ABEN ON DEMAND (NO CE) - Building Our Immunity to People’s Negativity: Maximizing Teamwork
Webcast, Remote
Friday, February 10, 2023
9:00 AM - 10:00 AM
iCalendar
Central Standard Time
No CE Hours
Members $20 / Non-members $25
Video-On-Demand provided by ABEN, The Agents and Brokers Education Network
Presenter - Tina Hallis, Ph.D.
Other people’s negativity, whether it’s from disgruntled customers, grumpy coworkers, or challenging family members, can drain our energy and bring us down. Changing other people is hard, but we do have the power to change the situation by how we respond. This dynamic program uses Tina’s proprietary five-step “Immunity to Negativity Formula™” to show people how they can use simple tools to help them stay calm and choose to respond as their best selves. This is a key skill we can build to optimize our customer service, teamwork, and relationships while enjoying less stress and frustration.