Customer Service Excellence Program Series

Webinar  
Tuesday, November 04, 2025 - Tuesday, December 09, 2025   iCalendar Central Standard Time

A maximum of 25 Registrants

No CE 

Price: All 6 sessions for $499 for Members / $739 for Non-members

Powered by New Level Partners, Nancy Langton

The Customer Service Excellence Program is a comprehensive and engaging training program designed to strengthen customer connections with clients, coworkers, and partners throughout the insurance industry. The curriculum will offer skills and techniques to gain results and create a positive experience for both external and internal customers. 

Here is a glimpse of the upcoming program, workshop titles and dates:

Workshop 1: Customer Centricity -- Mindful Service: November 4, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET 

Workshop 2: Customer Communication: November 11, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET

Workshop 3: Email Essentials: November 18, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET 

Workshop 4: Leading Difficult Customer Calls with Confidence: November 25, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET

Workshop 5: Time Management Success: December 2, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET

Workshop 6: Introduction to Negotiations: December 9, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET

 

Webinar  


Would you like to register yourself or a group for a single event/course?
Use the above button.
Would you like to register yourself for
multiple courses at the same time?
If so, please click the button below.

Customer Service Excellence Program Series
A maximum of 25RegistrantsNoCEPrice: All 6 sessions for $499 for Members / $739for Non-membersPowered by New Level Partners,Nancy LangtonThe Customer Service Excellence Program is a comprehensive and engaging training program designed to strengthen customer connections with clients, coworkers, and partners throughout the insurance industry. The curriculum will offer skills and techniques to gain results and create a positive experience for both external and internal customers.Here is a glimpse of the upcoming program, workshop titles and dates:Workshop 1: Customer Centricity -- Mindful Service: November 4, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ETWorkshop 2: Customer Communication: November 11, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ETWorkshop 3: Email Essentials: November 18, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ETWorkshop 4: Leading Difficult Customer Calls with Confidence: November 25, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ETWorkshop 5: Time Management Success: December 2, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ETWorkshop 6: Introduction to Negotiations: December 9, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET
November 04th, 2025
9:00 AM
December 09th, 2025
10:30 AM
Central Standard Time
Webinar