Customer Service Excellence Program Series

Webcast, Remote  
Tuesday, February 25, 2025 - Tuesday, April 01, 2025   iCalendar Central Standard Time

A maximum of 25 Registrants

No CE 

Price: All 6 sessions for $480 for Members / $960 for Non-members

Individual Sessions can be attended $95 Member / $190 Non-member 

Powered by New Level Partners, Nancy Langton

The Customer Service Excellence Program is a comprehensive and engaging training program designed to strengthen customer connections with clients, coworkers, and partners throughout the insurance industry. The curriculum will offer skills and techniques to gain results and create a positive experience for both external and internal customers. 

Here is a glimpse of the upcoming program, workshop titles and dates:

  • Workshop 1: Customer Centricity – Mindful Service – February 25
  • Workshop 2: Customer Communication – March 4
  • Workshop 3: Email Essentials – March 11
  • Workshop 4: Leading Difficult Customer Calls with Confidence – March 18
  • Workshop 5: Time Management Success – March 25
  • Workshop 6: Introduction to Negotiations – April 1
     

Webcast  

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Customer Service Excellence Program Series
A maximum of 25RegistrantsNoCEPrice: All 6 sessions for $480 for Members / $960for Non-membersIndividual Sessions can be attended $95 Member / $190Non-memberPowered by New Level Partners,Nancy LangtonThe Customer Service Excellence Program is a comprehensive and engaging training program designed to strengthen customer connections with clients, coworkers, and partners throughout the insurance industry. The curriculum will offer skills and techniques to gain results and create a positive experience for both external and internal customers.Here is a glimpse of the upcoming program, workshop titles and dates:Workshop 1: Customer Centricity – Mindful Service – February 25Workshop 2: Customer Communication – March 4Workshop 3: Email Essentials – March 11Workshop 4: Leading Difficult Customer Calls with Confidence – March 18Workshop 5: Time Management Success – March 25Workshop 6: Introduction to Negotiations – April 1
February 25th, 2025
9:00 AM
April 01st, 2025
10:30 AM
Central Standard Time
Webcast, Remote