ABEN – Power of Prevention: Agency Risk Management Essentials of Service (145525)

Webcast  
Monday, May 18, 2026 2:00 PM - 5:00 PM   iCalendar Central Standard Time

3 CE Hours

Member $84 / Non-member $120

Instructor: Nancy Germond & Kim Hutson

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer Service Representatives) are also responsible for sales. No matter what your title, if you sell or assist in sales, this class provides valuable insights to help reduce your E&O exposure. 

This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency's daily operations to prevent E&O claims.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

Webcast  


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ABEN – Power of Prevention: Agency Risk Management Essentials of Service (145525)
3 CE HoursMember $84 / Non-member $120Instructor: Nancy Germond & Kim HutsonThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer Service Representatives) are also responsible for sales. No matter what your title, if you sell or assist in sales, this class provides valuable insights to help reduce your E&O exposure.This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency's daily operations to prevent E&O claims.*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period. Please refer to the course title and number and to your CE transcript atwww.sircon.com to verify you are not duplicating a course.
May 18th, 2026
2:00 PM
May 18th, 2026
5:00 PM
Central Standard Time
Webcast