Establishing Agency Performance Standards to Reduce E&O (149867) (Member-only Content)
Webinar
Wednesday, February 10, 2027
1:00 PM - 2:00 PM
iCalendar
Central Standard Time
1 CE Hour
Members Only: Free
Instructor: Marit Peters
Insurance agencies face increasing exposures related to documentation deficiencies, inadequate coverage discussions, missed renewal reviews, and inconsistent client communication. This course examines how establishing measurable agency performance standards can reduce Errors & Omissions (E&O) risk, improve compliance, strengthen client relationships, and enhance professional insurance practice.
Participants will learn how insurance agencies use performance standards, compliance measurements, and quality-control procedures to promote consistent service, reduce agency liability, and fulfill professional responsibilities to insureds.
*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period. Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.