Customer Service Excellence Program Series

Webinar  
Tuesday, October 27, 2026 - Tuesday, December 01, 2026   iCalendar Central Standard Time

A maximum of 25 Registrants

No CE 

Price: All 6 sessions for $499 for Members / $739 for Non-members

Powered by New Level Partners, Nancy Langton & Jaime Foran

The Customer Service Excellence Program is a comprehensive and engaging training program designed to strengthen customer connections with clients, coworkers, and partners throughout the insurance industry. The curriculum will offer skills and techniques to gain results and create a positive experience for both external and internal customers. 

Here is a glimpse of the upcoming program, workshop titles and dates:

  1. Customer Centricity -- Mindful Service: October 27, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 
     
  2. Customer Communication: November 3, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 
     
  3. Email Essentials: November 10, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 
     
  4. Leading Difficult Customer Calls with Confidence: November 17, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT  
     
  5. Time Management Success: November 24, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT  
     
  6. Introduction to Negotiations: December 1, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 

 

Webinar  


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Customer Service Excellence Program Series
A maximum of 25RegistrantsNoCEPrice: All 6 sessions for $499 for Members / $739for Non-membersPowered by New Level Partners,Nancy Langton & Jaime ForanThe Customer Service Excellence Program is a comprehensive and engaging training program designed to strengthen customer connections with clients, coworkers, and partners throughout the insurance industry. The curriculum will offer skills and techniques to gain results and create a positive experience for both external and internal customers.Here is a glimpse of the upcoming program, workshop titles and dates:Customer Centricity -- Mindful Service: October 27, 2026 10:00-11:30 AM ET / 9:00-10:30 AM CTCustomer Communication: November 3, 2026 10:00-11:30 AM ET / 9:00-10:30 AM CTEmail Essentials: November 10, 2026 10:00-11:30 AM ET / 9:00-10:30 AM CTLeading Difficult Customer Calls with Confidence: November 17, 2026 10:00-11:30 AM ET / 9:00-10:30 AM CTTime Management Success: November 24, 2026 10:00-11:30 AM ET / 9:00-10:30 AM CTIntroduction to Negotiations: December 1, 2026 10:00-11:30 AM ET / 9:00-10:30 AM CT
October 27th, 2026
9:00 AM
December 01st, 2026
10:30 AM
Central Standard Time
Webinar