Tech Tools to Support Excellent Agency Customer Service
    
        Webcast  
    
        Tuesday, September 21, 2021
        10:00 AM - 11:00 AM
          iCalendar
        Central Standard Time
    
    
        1 CE Hour
Member $27  /   Non-member  $64
Instructor: Angela Ford
Discuss common agency service procedures and best practices to keep your agency running smoothly. Review potential E&O challenges and address strategies to mitigate E&O risks. Explore common operational blind spots that can lead to an E&O claim, but is not intended to be an in-depth review of all the information examined in an E&O audit.