Hook'Em: The Secret to Client Retention
Renaissance Austin Hotel, Austin, TX Visit Website
Monday, January 26, 2026
3:00 PM - 4:00 PM
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Central Standard Time
Join Brandon Smith for Hook'Em: The Secret to Client Retention
No CE
Register for the 2026 Joe Vincent Management Seminar to attend this session!
In a world where sales and lead generation get most of the spotlight, client retention is too often overlooked. In this engaging session, Brandon shares how shifting that mindset transformed his business. By creating a dedicated retention specialist role, his team saw a major boost in client loyalty and cross-selling success. This session will equip you with practical tools to create a more balanced approach…one that values both winning new clients and keeping the ones you already have.