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Tech Tools to Support Excellent Agency Customer Service
Tech Tools to Support Excellent Agency Customer Service
September 2021

Tuesday, September 21, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Angela Ford

Discuss common agency service procedures and best practices to keep your agency running smoothly. Review potential E&O challenges and address strategies to mitigate E&O risks. Explore common operational blind spots that can lead to an E&O claim, but is not intended to be an in-depth review of all the information examined in an E&O audit. 

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ABEN- Reaching Diverse Customers Marketing Series- Hispanic
ABEN- Reaching Diverse Customers Marketing Series- Hispanic
September 2021

Friday, September 24, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- Free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald

Learn how you can capitalize on this large, lucrative, and loyal market to grow your agency’s business.  Learn ways you can avoid making cultural blunders or mistakes that may come across as insensitive.   Find out why being “Latino-Ready” is the key to it all!

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Flood Overview- Then and Now
Flood Overview- Then and Now
September 2021

Tuesday, September 28, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Gregg Porter

This course is designed to provide an overview of the NFIP policies, flood rating guidelines, claims processing, legislative changes, and information needed to effectively speak flood with you clients.  

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ABEN- Reaching Diverse Customers Marketing Series- The LGBT Community
ABEN- Reaching Diverse Customers Marketing Series- The LGBT Community
October 2021

Friday, October 01, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

Learn why this GLBT community is very responsive to the brands and products that have created marketing that welcomes them.  Find out how community events provide excellent opportunities for agents to better understand and find more ways to work with this lucrative and loyal customer segment.  

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RISE Virtual Summit- Industry Trends & Challenges
RISE Virtual Summit- Industry Trends & Challenges
October 2021

Tuesday, October 05, 2021 9:00 AM - 10:00 AM Central Standard Time

Webcast
Remote,

Join IIAT's Chief Legislative Officer Lee Loftis and Director of Government Affairs Regan Ellmer for an inside look at the latest Texas and national issues affecting independent agents.

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TIIA- Residential Property Exposures, Part 2A
TIIA- Residential Property Exposures, Part 2A
October 2021

Tuesday, October 05, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review the need for scheduling Personal Property and learn about the ISO HO 23 03 and the HO 04 60 endorsements. Explore the difference between these endorsements, define Agreed Value and how it works on scheduled items. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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RISE Virtual Summit- How MGAs Can Work For You
RISE Virtual Summit- How MGAs Can Work For You
October 2021

Tuesday, October 05, 2021 10:30 AM - 11:30 AM Central Standard Time

Webcast
Remote,

An MGA can offer independent agents solutions to many common industry challenges. In this session, Teri Martin, a wholesale insurance professional with AmWINS Brokerage of Texas, will tell you how your agency can benefit by gaining access to a wider variety of markets and carriers, efficiency through technology, additional administrative support, and much more. Find out how to establish and maintain a relationship with a Managing General Agency.

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Rise Virtual Summit- Kahoot! Trivia
Rise Virtual Summit- Kahoot! Trivia
October 2021

Tuesday, October 05, 2021 11:30 AM - 11:45 AM Central Standard Time

Webcast
Remote,

Were you paying attention? Join us for online trivia and the chance to win $100!

To prepare for the trivia challenge, download the Kahoot! app on your phone or go to www.Kahoot.it on your computer. You will be provided with a pin number before the challenge begins.

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TIIA- Residential Property Exposures, Part 2B
TIIA- Residential Property Exposures, Part 2B
October 2021

Tuesday, October 05, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Examine Tenants coverage of the ISO HO4 and the Condominium Unit Owner's policy ISO HO6.  Explore challenges agents face in providing the correct amount of insurance and how to determine that amount. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

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TIIA- Residential Property Exposures, Part 2C
TIIA- Residential Property Exposures, Part 2C
October 2021

Wednesday, October 06, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore the landlords and the ISO DP-3 Dwelling policy. Learn when this policy can be used, what coverage it provides and what it lacks.  Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

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Ethical Dilemmas Part 1 & Part 2
Ethical Dilemmas Part 1 & Part 2
October 2021

Wednesday, October 06, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor: Ross Pearce

Designed to provide agents with ethical considerations they may face in their obligation to follow insurance laws and regulations in their professional practice. 

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RISE Virtual Summit- What’s Next? Tech Trends that Will Transform Insurance and Your Agency
RISE Virtual Summit- What’s Next? Tech Trends that Will Transform Insurance and Your Agency
October 2021

Thursday, October 07, 2021 9:00 AM - 10:00 AM Central Standard Time

Webcast
Remote,

IIAT President & Executive Director Marit Peters sits down with insurance technology expert Steve Anderson in an informal discussion on the technology and trends that are changing how agencies operate. Find out about specific technologies and innovations that can generate real value for your agency and clients. Keeping up with technology is a key to maximizing your customer experience. Steve will tell you which technologies to use and how to use them.

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RISE Virtual Summit-Cybercrime: What You Need to Know to Keep Your Data Safe
RISE Virtual Summit-Cybercrime: What You Need to Know to Keep Your Data Safe
October 2021

Thursday, October 07, 2021 10:30 AM - 11:30 AM Central Standard Time

Webcast
Remote,

Attend this workshop to get specific actions you can take to protect your agency’s and your clients’ private information. Learn how to reduce your chances of becoming the next cybercrime victim, without spending a ton of money or obtaining an advanced degree in computer science. You’ll leave the session armed with practical actions you can implement and maintain to stay safe in this risky cyber environment.

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RISE Virtual Summit- Kahoot! Trivia
RISE Virtual Summit- Kahoot! Trivia
October 2021

Thursday, October 07, 2021 11:30 AM - 11:45 AM Central Standard Time

Webcast
Remote,

Were you paying attention? Join us for online trivia and the chance to win $100!

To prepare for the trivia challenge, download the Kahoot! app on your phone or go to www.Kahoot.it on your computer. You will be provided with a pin number before the challenge begins.

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Women
ABEN- Reaching Diverse Customers Marketing Series- Women
October 2021

Friday, October 08, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

Learn how to reach this very busy household decision-maker.  Find out why “keeping it real” takes on a whole new meaning when working with women.  Understand how your marketing message needs to include the Five Things ALL women value in order to reach and connect to this marketing segment.

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Insuring Truckers
Insuring Truckers
October 2021

Tuesday, October 12, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Bettye Hutchison

Explore the history and regulation involving transportation companies and how it has influenced insurance policies and endorsements that are available to prove the financial responsibility of the insured. Learn about insurance coverage available for Non-Trucking Auto Liability through a discussion of insurance coverage forms used. Discover insurance coverage under auto liability insurance policies and more!

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TIIA- General Liability, Part 2A
TIIA- General Liability, Part 2A
October 2021

Tuesday, October 12, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor: Ross Pearce

Get an introduction to the ISO General Liability policy. Learn the coverages and exclusions that are of particular concern to contractors. Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- General Liability, Part 2B
TIIA- General Liability, Part 2B
October 2021

Wednesday, October 13, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Get an introduction to the ISO General Liability policy. Discuss key exclusions in the Commercial General Liability policy.  Learn the difference between auto and mobile equipment and why it is an important factor in determining coverage. Course completion is required for the TIIA Commercial Lines designation.  There are no pre-requisites and courses may be taken in any order.

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TIIA- General Liability, Part 2C
TIIA- General Liability, Part 2C
October 2021

Wednesday, October 13, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Get an introduction to the ISO General Liability policy. Review key provisions in the General Liability policy and rules governing certificates of insurance.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

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Mornings with Marit - How to Keep Your Best Employees
Mornings with Marit - How to Keep Your Best Employees
October 2021

Thursday, October 14, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- Free

In last month’s episode, we focused on finding and attracting talent. This month, let’s talk about how we keep them by engaging, supporting, and inspiring them. Your employees are the lifeblood of your agency and their commitment to your agency’s goals, values and culture is the key to making your organization stronger. Join us to hear what your peers are doing to engage and retain their top performers in today’s environment. Come prepared to ask questions and challenge yourself to take action to keep your brightest and best!

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ABEN- Social Media 101: Know the Essentials for your Business
ABEN- Social Media 101: Know the Essentials for your Business
October 2021

Friday, October 15, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $24  / Non-members $34

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

This is a crash course on social media. If you're wanting to know the bare minimum you need to do to not embarrass yourself or your company, this course is for you! We cover a general "what is" social media and then dive into the four leaders (Facebook, Twitter, LinkedIn, and Instagram). I'll also touch on advertising in these channels.

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Know Your Agency Data and Workflows
Know Your Agency Data and Workflows
October 2021

Tuesday, October 19, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Angela Ford 

Discuss common agency service procedures and best practices to keep your agency running smoothly. Learn the importance of agency data and agency workflows.

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The Agents Roundtable:  How to Keep Your Best Employees
The Agents Roundtable: How to Keep Your Best Employees
October 2021

Thursday, October 21, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Join us for an agents-only online roundtable where, each month, we discuss timely agency operations or leadership topics. All agents are encouraged to join. Please be prepared to participate – with your camera on.

We'll be discussing How to Keep Your Best Employees

  • What's your retention strategy?
  • How do you keep your employees engaged?
  • What are your team-building strategies? 
  • What can you do to inspire and support employees so they can grow with your agency? 
  • And more.

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ABEN- Why You Should Pay Attention to YouTube and How to Make it Work for You
ABEN- Why You Should Pay Attention to YouTube and How to Make it Work for You
October 2021

Friday, October 22, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $48 /  Non-members $68

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

If you're thinking "YouTube doesn't have any role in my business" then THIS is the class you need to take. For small business owners, especially those offering services such as accounting, insurance, and other more intimidating/technical/confusing to most people help, YouTube gives you a key opportunity to educate your customers and potential customers and establish yourself as the go-to-expert.

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CE Day in Dallas- Commercial Lines and Personal Lines
CE Day in Dallas- Commercial Lines and Personal Lines
October 2021

Wednesday, October 27, 2021 9:00 AM - 4:00 PM Central Standard Time

Norris Conference Centers - Dallas / Northpointe Centre
Dallas, Texas

6 CE Hours

Member $177  /   Non-member  $224

Instructors:  Ross Pearce & David VanDelinder 

Register for the day and choose your courses onsite.  

9:00 a.m. - 12:00 p.m.   

PL- Taking Charge of Emerging Homeowner Trends 

CL- Cyber Liability Exposures, Additional Insureds, and Contractual Liability

1:00 p.m. - 4:00 p.m. 

PL- Taking Charge of Emerging Auto Trends

Ethics for Insurance Sales and Service 

 

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ABEN- Finding Balance During Change & Uncertainty:  Staying Positive when Things Get Tough
ABEN- Finding Balance During Change & Uncertainty: Staying Positive when Things Get Tough
October 2021

Friday, October 29, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20 /  Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Tina Hallis, Ph D.

It’s natural to worry how upcoming changes in our organization will affect our work and lives. In fact, we’re wired to anticipate the worst possible outcome. This can make it hard for us to be at our best; to provide our best teamwork, our best ideas, and our best performance. Yet, there are things we can do to shift our thinking and stay more positive despite the uncertainty and stress. This interactive program uses The Path for Positivity™ framework as a foundation to help people experience less stress, a smoother transition, and higher productivity even when the future seems uncertain.

 

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TIIA- Personal Liability, Part A
TIIA- Personal Liability, Part A
November 2021

Tuesday, November 02, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore the principles of liability and the assorted areas of liability associated with owning a home.  Learn about Personal Liability and Medical Payments as stated in the policy. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

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TIIA- Personal Liability, Part B
TIIA- Personal Liability, Part B
November 2021

Tuesday, November 02, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore exclusions found in the PL contract that apply to Personal Liability and Medical Payments. Learn about endorsements that may provide protection. Examine Additional Coverages in the policy and how these apply. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

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TIIA- Personal Liability, Part C
TIIA- Personal Liability, Part C
November 2021

Wednesday, November 03, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review Personal Injury coverage and insuring Watercraft using the ISO WT 00 01 policy form.  Examine Umbrella/Excess protection and uncover the differences. Discuss insuring Classic and Collector cars. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

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ABEN- Attracting and Retaining Young Employees
ABEN- Attracting and Retaining Young Employees
November 2021

Friday, November 05, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Sarah J. Gibson

In the shifting demographics of our work environment, organizations are preparing to have as much as 75% of their workforce be part of the Millennial and Gen Z generations. Join us as we uncover keys to what the younger generations want you to know about them. Expect practical advice and examples of what is working across industries as they adapt to the changing needs of employee demographics. 

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TIIA- Business Auto, Part A
TIIA- Business Auto, Part A
November 2021

Tuesday, November 09, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Designed as an introduction to the ISO Business Auto Policy.  Review the sections of the BAP and learn to assist customers with coverage decisions.   Understand which claims are covered and which are not covered.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- Business Auto, Part B
TIIA- Business Auto, Part B
November 2021

Tuesday, November 09, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Review the Business Auto Policy and learn to assist customers with coverage decisions.   Understand additional endorsement options available and liability exclusions. Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- Business Auto, Part C
TIIA- Business Auto, Part C
November 2021

Wednesday, November 10, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Review the Business Auto Policy and learn to assist customers with coverage decisions.   Understand how to apply for coverage and designate covered autos.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

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InfoCentral- Closing Gaps in the ISO Commercial Property Policy
InfoCentral- Closing Gaps in the ISO Commercial Property Policy
November 2021

Wednesday, November 10, 2021 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  David VanDelinder

Property insurance is confusing. See how to address the exposure gaps created by the ISO Commercial Property Policy.
 

 

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ABEN- Giving Feedback that Delivers Results & Navigating Difficult Conversations
ABEN- Giving Feedback that Delivers Results & Navigating Difficult Conversations
November 2021

Friday, November 12, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20 / Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that simultaneously gets buy-in and results in direct action? In this session, we'll uncover a handful of strategies to drive results with your communication. 

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ABEN- Six Strategies to Promote Diversity & Inclusion in Your Workplace
ABEN- Six Strategies to Promote Diversity & Inclusion in Your Workplace
November 2021

Friday, November 19, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20  / Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Shannon White

Although organizations are trying to create and manage diverse and inclusive workplaces, many are not aware of some of the best practices and simple strategies they can incorporate to promote such an environment.  The goal of this course is to outline the relationship between diversity and inclusion while providing very practical strategies for HR Professionals in their role to promote a culture of diversity and inclusion in the workplace.

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How to Deal with Gaps in the Homeowners Policy, Part 1
How to Deal with Gaps in the Homeowners Policy, Part 1
December 2021

Tuesday, December 07, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor: Ross Pearce

The way we use our property has changed. Additional exposures from short-term rentals and drones to the advent of "tiny houses" the traditional homeowners exposure is changing. Learn what you need to know about these exposures, what markets are available, and what products can be used. 

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How to Deal with Gaps in the Homeowners Policy, Part 2
How to Deal with Gaps in the Homeowners Policy, Part 2
December 2021

Tuesday, December 07, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor: Ross Pearce

PART 2- The way we use our property has changed. Additional exposures from short-term rentals and drones to the advent of "tiny houses" the traditional homeowners exposure is changing. Learn what you need to know about these exposures, what markets are available, and what products can be used. 

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How to Deal with Gaps in the Personal Auto Policy
How to Deal with Gaps in the Personal Auto Policy
December 2021

Wednesday, December 08, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Not all Personal Auto Polices are created equal. Learn the key differences and how they impact your customers.

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Aging & Long Term Care Issues
Aging & Long Term Care Issues
December 2021

Wednesday, December 08, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor: Ross Pearce

 

Explore how insurance solves the financial problem associated with long-term care costs.  Review six different methods of paying for this care, including the most cost effective, longterm care insurance.

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ABEN- Leisure Suit to Hipster:  Update Your Business Writing Style
ABEN- Leisure Suit to Hipster: Update Your Business Writing Style
December 2021

Friday, December 10, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $50

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Sarah J. Gibson

What do you mean there's only one space after a period, and who changed the spelling of canceled - if these questions bother you, it's time to update your business writing skills through a practical, hands-on session aimed at giving you tips and tools to update your grammar and writing style for greater impact. 

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TIIA- Workers' Compensation and Specialty Policies, Part A
TIIA- Workers' Compensation and Specialty Policies, Part A
December 2021

Tuesday, December 14, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Learn how the Workers Compensation system functions in Texas and the rules for participation.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- Workers' Compensation and Specialty Policies, Part B
TIIA- Workers' Compensation and Specialty Policies, Part B
December 2021

Tuesday, December 14, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Learn how to talk with customers about Workers Compensation coverage and the need for coverage.  Review how the Workers Compensation policy responds to claims.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA- Workers' Compensation and Specialty Policies, Part C
TIIA- Workers' Compensation and Specialty Policies, Part C
December 2021

Wednesday, December 15, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Understand the responsibilities of employers under the law.    Course completion is required for TIIA Commerical Lines designation. There are no pre-requisites and courses may be taken in any order.

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InfoCentral- Intro to Business Auto
InfoCentral- Intro to Business Auto
December 2021

Wednesday, December 15, 2021 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  David VanDelinder

It's the one policy everyone takes for granted. But it may be the most misunderstood by your customers. Learn what problems exist within the policy form and how to provide the best possible protection for your insureds.

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ABEN- Meeting Productivity: Strategies to Make Your Meetings More Effective and Efficient
ABEN- Meeting Productivity: Strategies to Make Your Meetings More Effective and Efficient
December 2021

Friday, December 17, 2021 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

Many meetings fail at generating desired outcomes because of lack of structure. If a clear agenda isn’t presented, and followed, expectations are not clear and it becomes easy to divert from the original goal. But having a solid agenda is not enough. No matter how well you’ve planned a meeting, there are other things that can derail it. We need to be skilled at managing meetings to increase both effectiveness and efficiency. This session is all about equipping you with skills and strategies to make every meeting matter more. 

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