Please be aware a course cannot be applied toward your license renewal requirements more than once within a two-year licensing period. We encourage you to review your education transcript to verify whether you’ve already completed this course. You can access your transcript here

 

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ABEN - Homeowners Micro-Credential (144561)
ABEN - Homeowners Micro-Credential (144561)
February 2026

Sunday, February 01, 2026 - Thursday, December 31, 2026 Central Standard Time

Webcast

Member $399 / Non-member $519

Instructor: Jeff Odom, AIP, AIAM, CCSR

Understand the ISO 2022 Homeowners Program, including policy structure, coverage forms, and endorsements.

  • Dwelling policies, property & liability coverage
  • Eligibility guidelines & additional insureds
  • Home-sharing, wind-driven rain & recreational vehicles
  • Policy exclusions, rating factors & underwriting considerations
  • Experience Mod Calculation Explained
  • Managing a Worker's Compensation Claim
  • Workers' Compensation Premium Audits

By the end of this course, you'll have the expertise to confidently navigate homeowners insurance policies and advanced policy considerations.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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ABEN - Personal Auto Micro-Credential (145208)
ABEN - Personal Auto Micro-Credential (145208)
February 2026

Sunday, February 01, 2026 - Thursday, December 31, 2026 Central Standard Time

Webcast

10 CE Hours

Member $399 / Non-member $519

Instructor: Jeff Odom, AIP, AIAM, CCSR

Master the ISO Personal Auto Policy (PAP), including structure, eligibility, and key coverage parts. Key topics covered include:

  • Underwriting, rates & liability coverage
  • Medical payments & uninsured motorist protection
  • Damage protection for vehicles & endorsements
  • Special cases: jointly owned vehicles, business use & non-traditional living arrangements

Analyze coverage gaps, explore case studies, and confidently recommend solutions for clients.

This is the perfect way to earn CE credits AND build your professional credibility.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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ABEN - Workers' Compensation Micro-Credential Program (145429)
ABEN - Workers' Compensation Micro-Credential Program (145429)
February 2026

Sunday, February 01, 2026 - Thursday, December 31, 2026 Central Standard Time

Webcast

10 CE Hours

Member $399 / Non-member $519

Instructor: Christopher Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA

Explore key concepts, legal considerations, and best practices essential for HR and insurance professionals.

  • Basics of Workers' Compensation in America
  • Who is Covered Under Workers' Compensation?
  • What Qualifies as a Work-Related Injury or illness?
  • Understanding the Alternate Employer Endorsement
  • Experience Mod Calculation Explained
  • Managing a Worker's Compensation Claim
  • Workers' Compensation Premium Audits

This program is a perfect opportunity to earn CE credits while boosting your credibility in HR< insurance, and risk management.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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2026 INSURCON
2026 INSURCON
June 2026

Monday, June 15, 2026 - Wednesday, June 17, 2026 Central Standard Time

JW Marriott San Antonio Hill Country Resort & Spa
San Antonio, TX

Texas Independent. Texas Strong.


INSURCON brings Texas independent agents together to learn from industry leaders, connect with peers and carrier partners, and discover new opportunities at the largest trade show of its kind in Texas.  

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IIAT - Commercial Property: Claims, Coverages, Consequences (141520)
IIAT - Commercial Property: Claims, Coverages, Consequences (141520)
June 2026

Tuesday, June 16, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Terry Tadlock, CIC, CPCU, CRIS

This course uses examples of several commercial property claims to illustrate how the policy may not function in the manner expected by either the agent or insured. Insurance pros who take this course will gain expertise on a variety of commercial property issues such as reconstruction costs, setting limits, insurance to value, tenant lease insurance requirements, and acts of civil authority.  

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course. 

Learn More

CIC - Insurance Company Operations
CIC - Insurance Company Operations
June 2026

Wednesday, June 17, 2026 - Thursday, June 18, 2026 Central Standard Time

Webinar

16 CE Hours

Price: $445

Faculty: David Medvidofsky & Nikki Sherrill Wyatt
Education Consultant: John Neal

In the Insurance Company Operations course, you will learn strategic decision-making strategies for the purpose of satisfying regulatory requirements, meeting compliance standards, product development, underwriting, distributing and marketing, processing claims, and other vital company functions.

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Counselor (CIC) designation program. Click here to view all 2026 CIC dates and topics and to learn more about the designation program.

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IIAT – E&O - Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Pol
IIAT – E&O - Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Pol
June 2026

Tuesday, June 23, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews the definitions, liability coverage and policy provisions of the Homeowners forms. We will look at the eligibility for the HO-3, HO-4, HO-5, HO-6, HO-8 an the HO-14 and compare the forms. We will then dig into the Liability side and discuss insuring agreements and Section II Exclusions. We will wrap up the session with Personal Liability Exclusions and Additional Coverages. Most importantly, we will share E&O tips through the discussion with scenarios. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Bad Machines, Evil People: The Latest in Cyber (141517)
IIAT – Bad Machines, Evil People: The Latest in Cyber (141517)
June 2026

Wednesday, June 24, 2026 1:00 PM - 4:00 PM Central Standard Time

Webinar

3 CE Hour

Member $96 NEW Reduced Member Price $75
Non-Member $213

Instructor: Nicole Broch, CIC, CISR, PLCS

The Insurance Services Office (ISO) forms may be the standard but there are variations in commonly used non-standard forms that, if not identified, could lead to coverage problems. Personal lines insurance pros who take this course will be better positioned to search for and remedy such discrepancies.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – The Contractor’s Property Coverages Workshop (145592)
IIAT – The Contractor’s Property Coverages Workshop (145592)
June 2026

Thursday, June 25, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP, CBIA

 This course examines some of the property and inland marine exposures faced by contracting risks and the policies available to cover them. We will discuss commercial property insurance, builders risk coverage, installation floaters and contractors equipment policies. For each topic, we will review the coverage afforded by commonly used forms, coverage features to consider and some of the limitations to watch out for. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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ABEN – Planning for Success: Strategies for Insurance Agency Growth in Today’s Market (145523)
ABEN – Planning for Success: Strategies for Insurance Agency Growth in Today’s Market (145523)
June 2026

Friday, June 26, 2026 2:00 PM - 5:00 PM Central Standard Time

Webcast

3 CE Hours

Member $84 / Non-member $120

Instructor: Terry Tadlock, CIC, CPCU, CRIS

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid the fatal mistakes. Attendees will learn the essentials of the budgeting process and the important metrics that must be tracked to assure agency growth and success. Finally, we will examine how to set and track goals and evaluate for accountability.  

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

Learn More

IIAT - Blessings and Curses: Emerging Trends from the Perspective of a P&C Claims Pro (145537)
IIAT - Blessings and Curses: Emerging Trends from the Perspective of a P&C Claims Pro (145537)
June 2026

Tuesday, June 30, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Nikki Sherrill Wyatt, CPCU, CIC, SCLA, AIS, AIM, API, AIC, AINS

 Calling on her years of experience adjusting P&C claims instructor Nikki Sherrill gives insurance professionals an insider’s look at where recent innovations help the industry improve its products, service, and overall customer experience through emerging trends with weather, nuclear verdicts and other risks. Conversely, she’ll discuss ways such innovations are hurting the industry by creating new opportunities for errors and fraud. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Flood: 3-Hour NFIP Training and the Latest Happenings (145541)
IIAT – Flood: 3-Hour NFIP Training and the Latest Happenings (145541)
July 2026

Tuesday, July 07, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

If you’re an agent new to flood insurance this course will satisfy your 3-hour training requirement set forth by FEMA and the NFIP. If you’re experienced with flood insurance this course will bring you up to speed on the latest happenings and provide useful information you can put to use immediately with your insureds.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

Learn More

ABEN – Overlooked & Undersold Commercial Property Coverage (145522)
ABEN – Overlooked & Undersold Commercial Property Coverage (145522)
July 2026

Thursday, July 16, 2026 9:00 AM - 12:00 PM Central Standard Time

Webcast

3 CE Hours

Member $84 / Non-member $120

Instructor: Ted Kinney

The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit against the agent.  

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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CISR - Other Personal Lines Solutions
CISR - Other Personal Lines Solutions
July 2026

Monday, July 20, 2026 9:00 AM - 2:45 PM Central Standard Time

Webinar

7 CE Hours

Price: $180

This course examines coverage exclusions and limitations in the most current ISO Homeowners 3 – Special Form and the ISO Personal Auto Policy. Learn to address exposures created by business activities, the ownership or use of recreational vehicles and watercraft, and the need for additional coverage through Personal Umbrella Liability and Catastrophe Coverage.

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Service Representative (CISR) designation program. Click here to view all 2026 CISR dates and topics and to learn more about the designation program.

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CIC - Life & Health
CIC - Life & Health
July 2026

Tuesday, July 21, 2026 - Wednesday, July 22, 2026 Central Standard Time

Webinar

16 CE Hours

Price: $445

Faculty: David Grunke and Charlie Matejowsky
Education Consultant: Rick Goolsby

In the CIC Life and Health course, you will learn practical information related to Life and Annuity Policies, Business Life Concepts, Health Insurance, and Employee Benefits. Leave the class with information that you can put to use immediately.

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Counselor (CIC) designation program.  Click here to view all 2026 CIC dates and topics and to learn more about the designation program.

Learn More

IIAT - C-Suite Savior: Mastering D&O, EPL and Other Executive Liability Policies (145540)
IIAT - C-Suite Savior: Mastering D&O, EPL and Other Executive Liability Policies (145540)
July 2026

Tuesday, July 21, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

 This program explores the importance of protecting executives as they operate at home and around the world. Some of the policies to be reviewed include Directors & Officers Liability, Employment Practices, Fiduciary Liability, and Kidnap & Ransom protection. We will discuss many of the significant terms and conditions that trigger coverage and/or prevent coverage from meeting expectations of the insured. Insurance pros who take this program will be better positioned to assist commercial insureds in protecting their most impactful people. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – E&O - Understanding Commercial Property Gaps and Knowing How to Fill Them (141523)
IIAT – E&O - Understanding Commercial Property Gaps and Knowing How to Fill Them (141523)
July 2026

Thursday, July 23, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

You know the drill: insured signs contract, insured doesn’t understand contract, contract obligates insured to pay for something, insured gets angry, insured blames insurer/agent. So goes the never-ending cycle of confusing contacts and contractual liability issues…until now! Join contract and coverage expert Steve Lyon for this in-depth discussion on many issues stemming from “insured contracts” to indemnification agreements to hold harmless provisions and all things in between.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Ethics in Insurance – Protecting the Client and the Agency (141514)
IIAT – Ethics in Insurance – Protecting the Client and the Agency (141514)
July 2026

Thursday, July 23, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP, CBIA

This course begins with a discussion of what ethics is and different approaches to decision making. It addresses the ethical responsibilities of the insurance producer to prospects and clients, to insurance carriers and to third parties. Throughout the course, participants will discuss ethical dilemmas faced by insurance producers in order to determine the best course of action. We also discuss the E&O implications in many of the areas discussed. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course. 

Learn More

ABEN – Power of Prevention: Agency Risk Management Essentials of Sales (145526)
ABEN – Power of Prevention: Agency Risk Management Essentials of Sales (145526)
July 2026

Friday, July 24, 2026 11:00 AM - 2:00 PM Central Standard Time

Webcast

3 CE Hours

Member $84 / Non-member $120

Instructor: Brian Hutson, CIC, CRM & Kim Hutson

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer Service Representatives) are also responsible for sales. No matter what your title, if you sell or assist in sales, this class provides valuable insights to help reduce your E&O exposure. 

This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency's daily operations to prevent E&O claims.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT – Incredible Efficiency: How Farms and Agribusiness Insureds Create Energy and the Risks/Insura
IIAT – Incredible Efficiency: How Farms and Agribusiness Insureds Create Energy and the Risks/Insura
July 2026

Tuesday, July 28, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Casey Roberts, ACSR, AFIS, CIC, PLIC, CLIC, CAIP

This program will review the various renewable energy options being used by farms and agribusiness insureds. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. We will discuss the risk management considerations and insurance issues stemming from these energy options and determine solutions for farmers and agribusiness insureds. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Definition of Insanity: Common Home/Auto Exp We Know Are There & Do Nothing About (141524)
IIAT – Definition of Insanity: Common Home/Auto Exp We Know Are There & Do Nothing About (141524)
July 2026

Thursday, July 30, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Scott Treen, CIC, CPIA 

This course discusses several home and auto exposures that most everyone knows are there yet, for some reason, continue to cause coverage problems. Furnished vehicles, trailers, personal property, kids earning cash, watercraft, and several other common exposures will be discussed with the hope of addressing them in a way that finally produces a different result: adequate coverage! 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

Learn More

LEAD 1 - Leadership Excellence and Development Series
LEAD 1 - Leadership Excellence and Development Series
July 2026

Thursday, July 30, 2026 - Thursday, September 03, 2026 Central Standard Time

Webinar

Maximum of 25 Registrants

No CE 

Price: All 6 sessions for $499 for Members / $739 for Non-members

Powered by New Level Partners, Nancy Langton & Jaime Foran

The LEAD 1: Strategic Leadership and Development Series is an opportunity to strengthen core foundational elements of leadership along with learning techniques, best practices, and collaborating with other front-line leaders to gain valuable insights.

Each live, instructor-led, virtual workshop is 90 minutes of practical skill-based content and realistic situations with group-problem solving conversations. 

  1. Foundations of Effective Leadership: July 30   10-11:30 AM ET / 9:00-10:30 AM CT
    Topics Include: Qualities of an Effective Leader, Emotional Intelligence, Building Trust, Leadership Skills Inventory, Empowering the Team, Setting Priorities and Managing Your Time
     
  2. Communications and Relationship Management: August 6   10-11:30 AM ET / 9:00-10:30 CT
    Topics Include: Communication Styles and Preferences, Relationship Myths, Stakeholder Management, Leading Projects, and Meetings
     
  3. Coaching to Performance Outcomes: August 12   10:00-11:30 AM ET / 9:00-10:30 AM CT
    Topics Include: Coaching to Results, Delivering Feedback, Goal Setting, Empowering the Team, Performance Management
     
  4. Difficult Conversations and Conflict Resolution: August 20   10:00-11:30 AM ET / 9:00-10:30 AM CT
    Topics Include: Challenging Situations, Team Dynamics, Types of Conflict, Key Steps for Managing Conflict
     
  5. Talent Strategies: August 27   10:00-11:30 AM ET / 9:00-10:30 AM CT
    Topics Include: Talent Recruitment, The Employer's Brand, Skills for the Future, Retaining Talent, AI and Technology
     
  6. Strategic Influence: September 3   10:00-11:30 AM ET / 9:00-10:30 AM CT
    Topics Include: Strategic Influence, Behaviors, Mindset, Influence Mapping

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IIAT – Reasons Personal Lines are Broken (and What to Do About It) (141519)
IIAT – Reasons Personal Lines are Broken (and What to Do About It) (141519)
July 2026

Thursday, July 30, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Terry L. Tadlock, CIC, CPCU, CRIS

Ride-sharing, drones, home rental, furnished autos, remote work and other issues testing common personal lines policies are reviewed in this course. Agents who attend will learn the depth of exposures and the best practices of how to address them with insureds. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course. 

Learn More

CISR - Commercial Casualty I
CISR - Commercial Casualty I
August 2026

Monday, August 03, 2026 10:00 AM - 5:45 PM Central Standard Time

Webinar

7 CE Hours

Price: $180

This CISR Commercial Casualty I Course strengthens your ability to have productive, confident interactions with your commercial customers in the area of commercial casualty exposures and coverages. You’ll improve your understanding of legal liability and what creates liability exposures. The focus of this course is the Commercial General Liability Coverage Form. Also addressing additional insured exposures and the coverage available to meet them, the course provides a strong foundation that is valued by insurance professionals.

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Service Representative (CISR) designation program. Click here to view all 2026 CISR dates and topics and to learn more about the designation program.

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IIAT – Ethics, Diligence, Success: What Agencies Need to Know (141516)
IIAT – Ethics, Diligence, Success: What Agencies Need to Know (141516)
August 2026

Thursday, August 06, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews many examples of situations faced by agents which may test ethical resolve as well as E&O management practices. Agents who take this course will learn some coverage lessons, better understand the critical functions of a successful agency operation, and be more prepared to handle difficult situations commonly faced by insurance agencies. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Retirement Income Solutions – Social Security and Others (145593)
IIAT – Retirement Income Solutions – Social Security and Others (145593)
August 2026

Thursday, August 06, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Chris Amrhein, AAI

Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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ABEN – Steering the Business Auto Policy – Covered Autos and Who is an Insured (145527)
ABEN – Steering the Business Auto Policy – Covered Autos and Who is an Insured (145527)
August 2026

Tuesday, August 11, 2026 8:00 AM - 10:00 AM Central Standard Time

Webcast

2 CE Hours

Member $56 / Non-member $80

Instructor: Allen Messer, CIC, CPCU

There are three(3) big questions in determining liability coverage under the Business Auto Policy?

1: Is the auto a covered auto?
2: Is the person or entity involved an insured?
3: Do any exclusions/limitations apply?

This seminar will examine how the agent finds the answers to these questions.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

Learn More

CIC - Agency Management
CIC - Agency Management
August 2026

Wednesday, August 12, 2026 - Thursday, August 13, 2026 Central Standard Time

Webinar

16 CE Hours

Price: $445

Faculty: Julie Webb and Ronald Hocutt
Education Consultant: Allen Messer

In the CIC Agency Management course, you will learn how to apply the management theories, methods, and procedures necessary to operate a successful insurance agency. Leave the class prepared to implement strategies designed to increase agency profitability.

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Counselor (CIC) designation program. Click here to view all 2026 CIC dates and topics and to learn more about the designation program.

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IIAT – Insuring Small Vehicles and Watercraft (145542)
IIAT – Insuring Small Vehicles and Watercraft (145542)
August 2026

Wednesday, August 12, 2026 10:00 AM - 11:00 AM Central Standard Time

Webinar

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-Member $71

Instructor: Kevin Amrhein, CIC

In this program insurance pros will learn about several common exposures stemming from the use of small vehicles for recreational purposes as well as watercraft.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course. 

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Keys to Building a Successful Workforce in an Insurance Agency (Members-only Content)
Keys to Building a Successful Workforce in an Insurance Agency (Members-only Content)
August 2026

Wednesday, August 12, 2026 1:00 PM - 2:00 PM Central Standard Time

Webinar

1 CE Hour

Members Only: Free

Instructor: Marit Peters

 

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Driving Agency Efficiencies With Technology (Member-only Content)
Driving Agency Efficiencies With Technology (Member-only Content)
August 2026

Wednesday, August 12, 2026 2:00 PM - 3:00 PM Central Standard Time

Webinar

1 CE Hour

Members Only: Free

Instructor: Angela Ford

 

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Ethical Sales in a Hard Market (Member-only Content)
Ethical Sales in a Hard Market (Member-only Content)
August 2026

Wednesday, August 12, 2026 3:00 PM - 4:00 PM Central Standard Time

Webinar

1 CE Hour

Members Only: Free

Instructor: Bryan Bernier

Learn More

IIAT – The Contractor’s Property Coverages Workshop (145592)
IIAT – The Contractor’s Property Coverages Workshop (145592)
August 2026

Thursday, August 13, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP, CBIA

 This course examines some of the property and inland marine exposures faced by contracting risks and the policies available to cover them. We will discuss commercial property insurance, builders risk coverage, installation floaters and contractors equipment policies. For each topic, we will review the coverage afforded by commonly used forms, coverage features to consider and some of the limitations to watch out for. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

Learn More

IIAT – The Contractor’s Liability Insurance Workshop (145546)
IIAT – The Contractor’s Liability Insurance Workshop (145546)
August 2026

Thursday, August 20, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP, CBIA

This course examines Commercial General Liability coverage issues that should be considered when writing coverage for contractors. We will discuss the CGL Policy’s Bodily Injury and Property Damage Liability insuring agreement along with ways that insurers limit the scope of coverage. We will review CGL exclusions important to contractors including Contractual, Pollution, Damage to Property and Damage to Work. Lastly, we will discuss additional insured endorsements and tips regarding certificates of insurance. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – E&O - Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Pol
IIAT – E&O - Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Pol
August 2026

Thursday, August 20, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews the definitions, liability coverage and policy provisions of the Homeowners forms. We will look at the eligibility for the HO-3, HO-4, HO-5, HO-6, HO-8 an the HO-14 and compare the forms. We will then dig into the Liability side and discuss insuring agreements and Section II Exclusions. We will wrap up the session with Personal Liability Exclusions and Additional Coverages. Most importantly, we will share E&O tips through the discussion with scenarios. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT – An Hour with Nicole: Personal Lines: Read the %^&* Form! (141494)
IIAT – An Hour with Nicole: Personal Lines: Read the %^&* Form! (141494)
August 2026

Tuesday, August 25, 2026 1:00 PM - 2:00 PM Central Standard Time

Webinar

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-Member $71

Instructor: Nicole Broch, CIC, CISR, PLCS

The Insurance Services Office (ISO) forms may be the standard but there are variations in commonly used non-standard forms that, if not identified, could lead to coverage problems. Personal lines insurance pros who take this course will be better positioned to search for and remedy such discrepancies.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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ABEN – Power of Prevention: Agency Risk Management Essentials of Management (145524)
ABEN – Power of Prevention: Agency Risk Management Essentials of Management (145524)
August 2026

Friday, August 28, 2026 11:00 AM - 2:00 PM Central Standard Time

Webcast

3 CE Hours

Member $84 / Non-member $120

Instructor: Nancy Germond & Kim Hutson

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. But management provides the tools and the oversight for their success. Department managers, supervisors and agency principals set the guidelines and controls by which employees perform their work. No matter what your title, if you are involved in management, this class will provide valuable insights to help reduce your agency's E&O exposure.  

This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency's daily operations to prevent E&O claims.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT – Ethics in Insurance – Protecting the Client and the Agency (141514)
IIAT – Ethics in Insurance – Protecting the Client and the Agency (141514)
September 2026

Thursday, September 03, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP, CBIA

This course begins with a discussion of what ethics is and different approaches to decision making. It addresses the ethical responsibilities of the insurance producer to prospects and clients, to insurance carriers and to third parties. Throughout the course, participants will discuss ethical dilemmas faced by insurance producers in order to determine the best course of action. We also discuss the E&O implications in many of the areas discussed. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – E&O - Understanding Commercial Property Gaps and Knowing How to Fill Them (141523)
IIAT – E&O - Understanding Commercial Property Gaps and Knowing How to Fill Them (141523)
September 2026

Thursday, September 03, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

You know the drill: insured signs contract, insured doesn’t understand contract, contract obligates insured to pay for something, insured gets angry, insured blames insurer/agent. So goes the never-ending cycle of confusing contacts and contractual liability issues…until now! Join contract and coverage expert Steve Lyon for this in-depth discussion on many issues stemming from “insured contracts” to indemnification agreements to hold harmless provisions and all things in between.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – An Hour with Nicole: Making Sense of Homeowners Deductibles (Once and for All!) (141493)
IIAT – An Hour with Nicole: Making Sense of Homeowners Deductibles (Once and for All!) (141493)
September 2026

Tuesday, September 15, 2026 1:00 PM - 2:00 PM Central Standard Time

Webinar

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-Member $71

Instructor: Nicole Broch, CIC, CISR, PLCS

Deductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may not work how they expect.  This course will go through several examples to assist insurance pros in finally understanding homeowners deductibles. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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ABEN – Watch Your Six – A Half Dozen Ethics Scenarios for Insurance Professionals (133125)
ABEN – Watch Your Six – A Half Dozen Ethics Scenarios for Insurance Professionals (133125)
September 2026

Monday, September 21, 2026 11:00 AM - 2:00 PM Central Standard Time

Webcast

3 Ethics CE Hours

Member $84 / Non-member $120

Instructor: Richard Pitts

For instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. Platitudes and sermons do not make for good attendee engagement, which ultimately hurts the effectiveness of the class.

This seminar uses a few minutes to make this point and to explain what follows. The first hour is to demonstrate that professional ethics are worth studying – and worthy of continuing education – and do have a few objective characteristics to them. The hour concludes with a brief review of how professional ethics is good in theory and often quite bad in practice – it looks at the process of “moral disengagement” from an Insurance Journal article.

The second and third hour seek to engage the students by reviewing actual, case-based situations to determine the best ethical resolution and decide how the controversy could have been avoided. In each instance, the scenario presented is based on a real case. Students receive “resolution” of the dilemma by the discussion of the outcome of the case, but are also left to ponder some of the ethics quandaries that are embedded in each situation.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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CIC - Commercial Property
CIC - Commercial Property
September 2026

Tuesday, September 22, 2026 - Wednesday, September 23, 2026 Central Standard Time

In Person

Facility TBD
Dallas, TX

16 CE Hours

Price: $485

Faculty: Michael Sapourn and David Sheets
Education Consultant: John Dismukes

In the CIC Commercial Property course, you will gain a detailed understanding of Commercial Property coverages and endorsements and learn how to maximize coverage and protect your property accounts.

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Counselor (CIC) designation program. Click here to view all 2026 CIC dates and topics and to learn more about the designation program.

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CISR - Life & Health Essentials
CISR - Life & Health Essentials
September 2026

Tuesday, September 22, 2026 - Wednesday, September 23, 2026 Central Standard Time

Webinar

7 CE Hours

Price: $180

This course helps build a better understanding of what your clients need to know about life and health insurance. Explaining the benefits of having the proper life and health insurance is key to the financial well-being of your clients’ families and businesses. 

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Service Representative (CISR) designation program. Click here to view all 2026 CISR dates and topics and to learn more about the designation program.

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IIAT - Dawn of New Age or End of the World? Emerging Risks That Make You Wonder (141521)
IIAT - Dawn of New Age or End of the World? Emerging Risks That Make You Wonder (141521)
September 2026

Thursday, September 24, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM,AIS, MLIS, AFIS, TRIP

Incomprehensible advancements in technology, regulatory changes, and many other factors are fueling new and rapidly-evolving risks for agents and insureds to address. Insurance pros who attend this course will better understand risks presented by electric vehicles, alternative energy systems, artificial intelligence, supply chain issues, parametric insurance, virtual currencies, pollutants, and many other issues.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT - CGL Endorsements That Will Break Your Policy (141497)
IIAT - CGL Endorsements That Will Break Your Policy (141497)
September 2026

Thursday, September 24, 2026 12:00 PM - 2:00 PM Central Standard Time

Webinar

2 CE Hours

Member $64 NEW Reduced Member Price $50
Non-member $142

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP, CBIA

This course will familiarize the participants with some of the endorsements that can severely restrict coverage under the Commercial General Liability (CGL) Policy. We will review several ISO endorsements and see examples of non-standard endorsements often used by insurers. In each case, we will discuss the effect that the endorsement has on the coverage that would otherwise have been afforded by the CGL policy.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT - Claims Handling for Agencies: Advocacy, Best Practices, and Better Outcomes (145539)
IIAT - Claims Handling for Agencies: Advocacy, Best Practices, and Better Outcomes (145539)
September 2026

Tuesday, September 29, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS

Your insured has a claim…now what? Instructor Kym Martell has seen claims from every perspective: insureds, agents, adjusters, injured parties, insurers, cops, lawyers, and courts. Agency personnel uneducated about the claims process are poorly positioned to advocate for the insured and could, along with their insureds, face serious consequences. Join Kym for a deep dive into claims and learn best practices to ensure better outcomes. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Weird Personal Lines Rental Exposures (145548)
IIAT – Weird Personal Lines Rental Exposures (145548)
September 2026

Wednesday, September 30, 2026 10:00 AM - 11:00 AM Central Standard Time

Webinar

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-Member $71

Instructor: Kevin Amrhein, CIC

 In this program insurance pros will learn about several personal lines coverage issues regarding various rental exposures. Concerns discussed include personal property rental and a few rental examples that may surprise you. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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CIC - Insurance Company Operations
CIC - Insurance Company Operations
October 2026

Thursday, October 01, 2026 - Friday, October 02, 2026 Central Standard Time

In Person

Facility TBD
Houston, TX

16 CE Hours

Price: $485

Faculty: Robert Buckley and Margaret Levasseur
Education Consultant: Jay Williams

In the Insurance Company Operations course, you will learn strategic decision-making strategies for the purpose of satisfying regulatory requirements, meeting compliance standards, product development, underwriting, distributing and marketing, processing claims, and other vital company functions.

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Counselor (CIC) designation program. Click here to view all 2026 CIC dates and topics and to learn more about the designation program.

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ABEN – Proactive Workplace Violence Response: Mitigating Risks for Your Clients (139803
ABEN – Proactive Workplace Violence Response: Mitigating Risks for Your Clients (139803
October 2026

Wednesday, October 07, 2026 8:00 AM - 9:00 AM Central Standard Time

Webcast

1 CE Hour

Member $28 / Non-Member $40

Instructor: Chad Ayers

In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients understand, prepare for, and mitigate the risks associated with workplace violence.

Participants will gain critical insights into identifying and assessing various types of threats that businesses may face, including external offenders, targeted attacks, and internal threats from current or former employees. The course will delve into why specific businesses may be targeted and explore the nuanced differences between the likelihood and impact of potential threats.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Broaden Coverage Now: Tips From a Personal Lines Claims Pro (145538)
IIAT - Broaden Coverage Now: Tips From a Personal Lines Claims Pro (145538)
October 2026

Thursday, October 08, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Nikki Sherrill Wyatt, CPCU, CIC, SCLA, AIS, AIM, API, AIC, AINS

Personal lines agents often don’t hear from claims personnel about the value of broadened coverage until the unfortunate reality of substandard coverage presents itself during the adjustment process. Veteran claims adjuster Nikki Sherrill created this program to help personal lines agents understand policy limitations commonly overlooked and methods to broaden coverage that can save the insured (and agent!) from financial harm. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Flood: 3-Hour NFIP Training and the Latest Happenings (145541)
IIAT – Flood: 3-Hour NFIP Training and the Latest Happenings (145541)
October 2026

Thursday, October 08, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

If you’re an agent new to flood insurance this course will satisfy your 3-hour training requirement set forth by FEMA and the NFIP. If you’re experienced with flood insurance this course will bring you up to speed on the latest happenings and provide useful information you can put to use immediately with your insureds.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT - Commercial Lines Issues After a Huge Storm (145742)
IIAT - Commercial Lines Issues After a Huge Storm (145742)
October 2026

Wednesday, October 14, 2026 10:00 AM - 11:00 AM Central Standard Time

Webinar

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-Member $71

Instructor: Kevin Amrhein, CIC

In this program insurance pros will learn about several commercial lines coverage issues that commonly creep up in the wake of a big storm. Examples of concerns discussed include cleanup, outages, and loss of income.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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CISR - Elements of Risk Management
CISR - Elements of Risk Management
October 2026

Wednesday, October 14, 2026 - Friday, October 16, 2026 Central Standard Time

Webinar

7 CE Hours

Price: $180

Knowing the types and classifications of exposures their clients face helps them to design more effective insurance and risk management programs. This course provides tools and techniques to identify exposures, assess their impact on clients’ assets and operations, consider a variety of loss funding/insurance options, control losses and claims, and finally to implement risk management and loss control procedures and monitoring their progress.

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Service Representative (CISR) designation program. Click here to view all 2026 CISR dates and topics and to learn more about the designation program.

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IIAT – Personal Lines Issues After a Huge Storm (145545)
IIAT – Personal Lines Issues After a Huge Storm (145545)
October 2026

Wednesday, October 21, 2026 10:00 AM - 11:00 AM Central Standard Time

Webinar

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-Member $71

Instructor: Kevin Amrhein, CIC

In this program insurance pros will learn about several personal lines coverage issues that commonly creep up in the wake of a big storm. Examples of concerns discussed include cleanup, outages, and loss of use.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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ABEN – The “Lucky” Thirteen Most Important Issues in Homeowners Insurance (135583)
ABEN – The “Lucky” Thirteen Most Important Issues in Homeowners Insurance (135583)
October 2026

Friday, October 23, 2026 11:00 AM - 2:00 PM Central Standard Time

Webcast

3 CE Hours

Member $84 / Non-member $120

Instructor: Richard Pitts

This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered.  For those producers that are more familiar with personal lines issues, the course functions as a reminder of some significant issues to address with insureds and an update on current developments in the field. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT – The Contractor’s Property Coverages Workshop (145592)
IIAT – The Contractor’s Property Coverages Workshop (145592)
October 2026

Tuesday, October 27, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP, CBIA

 This course examines some of the property and inland marine exposures faced by contracting risks and the policies available to cover them. We will discuss commercial property insurance, builders risk coverage, installation floaters and contractors equipment policies. For each topic, we will review the coverage afforded by commonly used forms, coverage features to consider and some of the limitations to watch out for. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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Customer Service Excellence Program Series
Customer Service Excellence Program Series
October 2026

Tuesday, October 27, 2026 - Tuesday, December 01, 2026 Central Standard Time

Webinar

A maximum of 25 Registrants

No CE 

Price: All 6 sessions for $499 for Members / $739 for Non-members

Powered by New Level Partners, Nancy Langton & Jaime Foran

The Customer Service Excellence Program is a comprehensive and engaging training program designed to strengthen customer connections with clients, coworkers, and partners throughout the insurance industry. The curriculum will offer skills and techniques to gain results and create a positive experience for both external and internal customers. 

Here is a glimpse of the upcoming program, workshop titles and dates:

  1. Customer Centricity -- Mindful Service: October 27, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 
     
  2. Customer Communication: November 3, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 
     
  3. Email Essentials: November 10, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 
     
  4. Leading Difficult Customer Calls with Confidence: November 17, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT  
     
  5. Time Management Success: November 24, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT  
     
  6. Introduction to Negotiations: December 1, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 

 

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IIAT – Ethics, Diligence, Success: What Agencies Need to Know (141516)
IIAT – Ethics, Diligence, Success: What Agencies Need to Know (141516)
October 2026

Tuesday, October 27, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews many examples of situations faced by agents which may test ethical resolve as well as E&O management practices. Agents who take this course will learn some coverage lessons, better understand the critical functions of a successful agency operation, and be more prepared to handle difficult situations commonly faced by insurance agencies. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – E&O - Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Pol
IIAT – E&O - Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Pol
October 2026

Thursday, October 29, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews the definitions, liability coverage and policy provisions of the Homeowners forms. We will look at the eligibility for the HO-3, HO-4, HO-5, HO-6, HO-8 an the HO-14 and compare the forms. We will then dig into the Liability side and discuss insuring agreements and Section II Exclusions. We will wrap up the session with Personal Liability Exclusions and Additional Coverages. Most importantly, we will share E&O tips through the discussion with scenarios. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course. 

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IIAT – Bad Machines, Evil People: The Latest in Cyber (141517)
IIAT – Bad Machines, Evil People: The Latest in Cyber (141517)
November 2026

Monday, November 02, 2026 1:00 PM - 4:00 PM Central Standard Time

Webinar

3 CE Hour

Member $96 NEW Reduced Member Price $75
Non-Member $213

Instructor: Nicole Broch, CIC, CISR, PLCS

The Insurance Services Office (ISO) forms may be the standard but there are variations in commonly used non-standard forms that, if not identified, could lead to coverage problems. Personal lines insurance pros who take this course will be better positioned to search for and remedy such discrepancies.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Eroding: Personal Lines Implosion and What Happens Next (141498)
IIAT – Eroding: Personal Lines Implosion and What Happens Next (141498)
November 2026

Tuesday, November 03, 2026 8:00 AM - 10:00 AM Central Standard Time

Webinar

2 CE Hours

Member $64 NEW Reduced Member Price $50
Non-member $142

Instructor: Nicole Broch, CIC, CISR, PLCS

Personal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums.  This course will explain how we got here and what insurance pros can do to understand, explain, and advise insureds as to how to protect themselves until conditions (hopefully!) improve. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Addressing Supply Chain Exposures with Small Biz Insureds (145549)
IIAT – Addressing Supply Chain Exposures with Small Biz Insureds (145549)
November 2026

Wednesday, November 04, 2026 10:00 AM - 11:00 AM Central Standard Time

Webinar

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-Member $71

Instructor: Kevin Amrhein, CIC

 In this program insurance pros will learn how to assist commercial insureds in identifying profit-crushing supply-chain risks and understand how insurance can help (or not help) with them. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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CIC - Commercial Multiline
CIC - Commercial Multiline
November 2026

Thursday, November 05, 2026 - Friday, November 06, 2026 Central Standard Time

In Person

Texas Mutual Insurance Company
2200 Aldrich St.
Austin, TX 78723

16 CE Hours

Price: $485

Faculty: Robert Ford and Bryan Tilden
Education Consultant: Keith Wilts

In the CIC Commercial Multiline course, learn how to identify Commercial Inland Marine, Crime, Cyber and Employment Practices exposures. The course will also help you learn about the types of coverage available to address these exposures as you develop insurance programs for your clients.

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Counselor (CIC) designation program. Click here to view all 2026 CIC dates and topics and to learn more about the designation program.

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IIAT – Incredible Efficiency: How Farms and Agribusiness Insureds Create Energy and the Risks/Insura
IIAT – Incredible Efficiency: How Farms and Agribusiness Insureds Create Energy and the Risks/Insura
November 2026

Tuesday, November 10, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Casey Roberts, ACSR, AFIS, CIC, PLIC, CLIC, CAIP

This program will review the various renewable energy options being used by farms and agribusiness insureds. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. We will discuss the risk management considerations and insurance issues stemming from these energy options and determine solutions for farmers and agribusiness insureds. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT - C-Suite Savior: Mastering D&O, EPL and Other Executive Liability Policies (145540)
IIAT - C-Suite Savior: Mastering D&O, EPL and Other Executive Liability Policies (145540)
November 2026

Tuesday, November 10, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

 This program explores the importance of protecting executives as they operate at home and around the world. Some of the policies to be reviewed include Directors & Officers Liability, Employment Practices, Fiduciary Liability, and Kidnap & Ransom protection. We will discuss many of the significant terms and conditions that trigger coverage and/or prevent coverage from meeting expectations of the insured. Insurance pros who take this program will be better positioned to assist commercial insureds in protecting their most impactful people. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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ABEN – Garage Ops, Valet, Storage Facilities and Similar Risks – Vital Cov Considerations (135285)
ABEN – Garage Ops, Valet, Storage Facilities and Similar Risks – Vital Cov Considerations (135285)
November 2026

Thursday, November 12, 2026 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 CE Hours

Member $84 / Non-member $120

Instructor: Samuel T Bennett, CIC, AFIS, CRIS, CPIA, CPRM

Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these non-owned autos presents substantial risk. Also, it is reasonable for the customer to expect their vehicle to be returned to them in no worse condition than when they left it and that any requested work be done properly.

Whether your client offers true garage services such as maintenance or repair of customer autos, simple customer convenience operations like valet services and parking garage operations or other services such as full-service carwash and/or detailing services, Commercial General Liability forms have limitations and outright exclusions that force the insurance professional to identify, analyze, control, finance and administer an effective risk management plan.

This presentation will concentrate on using the ISO Commercial General Liability Coverage Form, the Business Auto Coverage Form, and several important endorsements to manage the uncertainty associated with these operations.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT – E&O - Understanding Commercial Property Gaps and Knowing How to Fill Them (141523)
IIAT – E&O - Understanding Commercial Property Gaps and Knowing How to Fill Them (141523)
November 2026

Thursday, November 12, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

You know the drill: insured signs contract, insured doesn’t understand contract, contract obligates insured to pay for something, insured gets angry, insured blames insurer/agent. So goes the never-ending cycle of confusing contacts and contractual liability issues…until now! Join contract and coverage expert Steve Lyon for this in-depth discussion on many issues stemming from “insured contracts” to indemnification agreements to hold harmless provisions and all things in between.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Retirement Healthcare Solutions – Medicare and Others (145594)
IIAT – Retirement Healthcare Solutions – Medicare and Others (145594)
November 2026

Thursday, November 12, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Chris Amrhein, AAI

Join veteran insurance educator Chris Amrhein as he shares his own adventures with Medicare and other healthcare solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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CISR - Commercial Casualty II
CISR - Commercial Casualty II
November 2026

Monday, November 16, 2026 8:00 AM - 3:45 PM Central Standard Time

Webinar

7 CE Hours

Price: $180

This course, like Commercial Casualty I, expands your ability to have a confident relationship with your commercial customers in the area of commercial casualty exposures and coverages. In Commercial Casualty II, the focus is the Business Auto Policy, the Workers Compensation Policy, and Excess Liability Policies. You will improve your understanding in each of these vital areas

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Service Representative (CISR) designation program. Click here to view all 2026 CISR dates and topics and to learn more about the designation program.

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IIAT – Ethics, Diligence, Success: What Agencies Need to Know (141516)
IIAT – Ethics, Diligence, Success: What Agencies Need to Know (141516)
November 2026

Tuesday, November 17, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews many examples of situations faced by agents which may test ethical resolve as well as E&O management practices. Agents who take this course will learn some coverage lessons, better understand the critical functions of a successful agency operation, and be more prepared to handle difficult situations commonly faced by insurance agencies. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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ABEN – The Many Faces of Insurance Fraud – Shedding Light on Tactics of Modern Swindlers (13136430)
ABEN – The Many Faces of Insurance Fraud – Shedding Light on Tactics of Modern Swindlers (13136430)
November 2026

Thursday, November 19, 2026 11:00 AM - 1:00 PM Central Standard Time

Webcast

2 CE Hours

Member $56 / Non-member $80

Instructor: Chuck Gallagher

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the Tactics of Modern-Day Swindlers,' a captivating two-hour course that will empower you to thwart these financial predators.

Chuck will guide you through the most common forms of insurance fraud, revealing the psychology and motivations of swindlers. Through real-life case studies and hands-on exercises, you'll learn practical strategies for identifying red flags and responding effectively to safeguard your organization.

This course is perfect for claims adjusters, underwriters, agents, or any insurance professional seeking to fortify their defenses against fraud. Enroll now to gain invaluable insights and join the fight against these cunning adversaries!"

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT – Ethics, Diligence, Success: What Agencies Need to Know (141516)
IIAT – Ethics, Diligence, Success: What Agencies Need to Know (141516)
December 2026

Tuesday, December 01, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews many examples of situations faced by agents which may test ethical resolve as well as E&O management practices. Agents who take this course will learn some coverage lessons, better understand the critical functions of a successful agency operation, and be more prepared to handle difficult situations commonly faced by insurance agencies. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – The Contractor’s Liability Insurance Workshop (145546)
IIAT – The Contractor’s Liability Insurance Workshop (145546)
December 2026

Thursday, December 03, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP, CBIA

This course examines Commercial General Liability coverage issues that should be considered when writing coverage for contractors. We will discuss the CGL Policy’s Bodily Injury and Property Damage Liability insuring agreement along with ways that insurers limit the scope of coverage. We will review CGL exclusions important to contractors including Contractual, Pollution, Damage to Property and Damage to Work. Lastly, we will discuss additional insured endorsements and tips regarding certificates of insurance. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – Retirement Income Solutions – Social Security and Others (145593)
IIAT – Retirement Income Solutions – Social Security and Others (145593)
December 2026

Thursday, December 03, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Chris Amrhein, AAI

Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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ABEN – What a Crime – Understanding Crime Insurance (137162)
ABEN – What a Crime – Understanding Crime Insurance (137162)
December 2026

Friday, December 04, 2026 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 CE Hours

Member $84 / Non-member $120

Instructor: Terry Tadlock, CIC, CPCU, CRIS

This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely needed crime insurance forms. The course concludes by examining crime insurance exclusions and policy conditions. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Claims Handling for Agencies: Advocacy, Best Practices, and Better Outcomes (145539)
IIAT - Claims Handling for Agencies: Advocacy, Best Practices, and Better Outcomes (145539)
December 2026

Tuesday, December 08, 2026 8:00 AM - 11:00 AM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS

Your insured has a claim…now what? Instructor Kym Martell has seen claims from every perspective: insureds, agents, adjusters, injured parties, insurers, cops, lawyers, and courts. Agency personnel uneducated about the claims process are poorly positioned to advocate for the insured and could, along with their insureds, face serious consequences. Join Kym for a deep dive into claims and learn best practices to ensure better outcomes. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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CIC - Commercial Casualty
CIC - Commercial Casualty
December 2026

Tuesday, December 08, 2026 - Wednesday, December 09, 2026 Central Standard Time

Webinar

16 CE Hours

Price: $445

Faculty: Jean Sundlof and Sidney Earl Aycock, Jr.
Education Consultant: John Bratton

In the CIC Commercial Casualty course, you will gain a detailed understanding of the coverage, limitations, and exclusions of the Commercial General Liability (CGL) Policy, the Business Auto Policy (BAP), and the Workers’ Compensation and Employers’ Liability Insurance Policy (WC & EL Policy).

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Counselor (CIC) designation program. Click here to view all 2026 CIC dates and topics and to learn more about the designation program.

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IIAT – E&O - Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Pol
IIAT – E&O - Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Pol
December 2026

Tuesday, December 08, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews the definitions, liability coverage and policy provisions of the Homeowners forms. We will look at the eligibility for the HO-3, HO-4, HO-5, HO-6, HO-8 an the HO-14 and compare the forms. We will then dig into the Liability side and discuss insuring agreements and Section II Exclusions. We will wrap up the session with Personal Liability Exclusions and Additional Coverages. Most importantly, we will share E&O tips through the discussion with scenarios. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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IIAT – The Eight Mistakes You Won’t Make Again: Commercial Property Edition (145547)
IIAT – The Eight Mistakes You Won’t Make Again: Commercial Property Edition (145547)
December 2026

Wednesday, December 09, 2026 10:00 AM - 11:00 AM Central Standard Time

Webinar

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-Member $71

Instructor: Kevin Amrhein, CIC

You’re human. You will make mistakes even after taking this class. Just not these eight. These are the eight mistakes you won’t make again (regarding commercial property insurance policies).

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course. 

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CISR - Agency Operations
CISR - Agency Operations
December 2026

Monday, December 14, 2026 10:00 AM - 5:45 PM Central Standard Time

Webinar

7 CE Hours

Price: $180

CISR Agency Operations can transform you into an indispensable team player in any insurance agency or give you confidence to move into another position. As you work with colleagues and customers, you’ll discover an enhanced self-assurance and a greater understanding of the dynamics within insurance organizations. Also, understanding how agencies function is essential training for both insurance agency and company personnel

This program is provided by the Risk & Insurance Education Alliance and is part the Certified Insurance Service Representative (CISR) designation program. Click here to view all 2026 CISR dates and topics and to learn more about the designation program.

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IIAT - Commercial Property: Claims, Coverages, Consequences (141520)
IIAT - Commercial Property: Claims, Coverages, Consequences (141520)
December 2026

Tuesday, December 15, 2026 12:00 PM - 3:00 PM Central Standard Time

Webinar

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Terry Tadlock, CIC, CPCU, CRIS

This course uses examples of several commercial property claims to illustrate how the policy may not function in the manner expected by either the agent or insured. Insurance pros who take this course will gain expertise on a variety of commercial property issues such as reconstruction costs, setting limits, insurance to value, tenant lease insurance requirements, and acts of civil authority.  

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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ABEN – You Gotta Be Kidding Me! Strange but True Claims (144695)
ABEN – You Gotta Be Kidding Me! Strange but True Claims (144695)
December 2026

Thursday, December 17, 2026 2:00 PM - 4:00 PM Central Standard Time

Webcast

2 CE Hours

Member $56 / Non-member $80

Instructor: Brian Hutson, CIC, CRM

After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as straightforward as it seems. Bizarre accidents, unexpected liabilities, and legal twists & turns; this course will keep you guessing, while reinforcing important lessons about coverage, communication, and critical thinking. Because in this business, it's never what you think it's going to be. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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