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VU - Understanding the Importance of Ordinance or Law Coverage
VU - Understanding the Importance of Ordinance or Law Coverage
December 2022

Tuesday, December 06, 2022 8:00 AM - 10:00 AM Central Standard Time

Webcast
Remote,

To register for the course, complete the GoToWebinar registration. For member pricing, you must be logged in to the Big I website to complete your purchase. If you do not know your login, please email BestPractices@iiaba.net.

2 CE Hours

Big "I" Members $79 / Non-Member $179

Your instructor for this webinar is Big "I" Executive Director of Risk Management & Education, Christopher J. Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA, CRIS, AINS

Insurance agents do a bad job of explaining the concept of "replacement cost." We tend to tell clients they will get new stuff for old junk and while that may be partially true, partial truths get you sued.

One roadblock to replacement cost is building codes or what we insurance practitioners refer to as ordinances or laws. Unendorsed policies offer only a VERY limited amount of coverage for the increased costs to rebuild due to these ordinances or laws, and when your insured is forced to pay these additional costs out-of-pocket, they are going to be mad!

Topics covered in this session include:

  • The purpose of ordinance or law coverage;
  • Coverage gaps creating the need for ordinance or law coverage;
  • Sources and enforcement of building codes;
  • When damage is considered “major";
  • Common ordinance or law requirements and coverage limitations;
  • Three commercial property ordinance or law coverage forms;
  • Ordinance or law coverage (CP 04 05);
  • Ordinance or law - increased period of restoration (CP 15 31);
  • How to develop ordinance or law premiums;
  • Ordinance or law example; and
  • A little something extra: ordinance or law for your homeowners' clients.

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TIIA- Personal Liability, Part A (124484)
TIIA- Personal Liability, Part A (124484)
December 2022

Tuesday, December 06, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore the principles of liability and the assorted areas of liability associated with owning a home.  Learn about Personal Liability and Medical Payments as stated in the policy. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

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Catalyit Live: Manage The Storm After The Storm (Part 2) – Using Tech to Care for Clients
Catalyit Live: Manage The Storm After The Storm (Part 2) – Using Tech to Care for Clients
December 2022

Tuesday, December 06, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

NO CE

Free for IIAT members.

Please login to Catalyit to finish the registration for this course.

The insurance industry is not prepared to deal with catastrophes. Everyone is at risk of a catastrophe no matter where you are in the country. Join us for part 2 of this conversation to learn how leveraging technology can help your agency and clients in times of crisis.

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TIIA- Personal Liability, Part B (124485)
TIIA- Personal Liability, Part B (124485)
December 2022

Tuesday, December 06, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore exclusions found in the PL contract that apply to Personal Liability and Medical Payments. Learn about endorsements that may provide protection. Examine Additional Coverages in the policy and how these apply. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

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TIIA- Personal Liability, Part C (124486)
TIIA- Personal Liability, Part C (124486)
December 2022

Wednesday, December 07, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review Personal Injury coverage and insuring Watercraft using the ISO WT 00 01 policy form.  Examine Umbrella/Excess protection and uncover the differences. Discuss insuring Classic and Collector cars. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

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InfoCentral - Water Damage Coverage Gaps in the HO Policy
InfoCentral - Water Damage Coverage Gaps in the HO Policy
December 2022

Wednesday, December 07, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Ross Pearce

Water Damage coverage is more confusing than it needs to be. Learn what the basic policy covers and how the various optional endorsements expand coverage. 

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VU - Why Certificates of Insurance - Just Why?
VU - Why Certificates of Insurance - Just Why?
December 2022

Wednesday, December 07, 2022 2:00 PM - 4:00 PM Central Standard Time

Webcast
Remote,

To register for the course, complete the GoToWebinar registration. For member pricing, you must be logged in to the Big I website to complete your purchase. If you do not know your login, please email BestPractices@iiaba.net.

2 CE Hours

Big "I" Members $79 / Non-Member $179

Your instructor for this webinar is Big "I" Virtual University Executive Director Christopher J. Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA, CRIS, AINS

Without using hyperbole, thousands of certificates of insurance (COIs) are issued every day; and, again without hyperbole, most of them are issued improperly. In fact, your agency may have issued an improper certificate as recently as this morning.

What is it about COIs that can get an agency in trouble? If there were just one or two things, it would make your job a whole lot easier, but in reality, there are about 27 different ways a COI can get you in trouble. OK, so 27 isn't an exact number, but you get the idea. A "simple" COI is a potentially dangerous weapon that can be used against your agency

This session digs into the possible dangers of COIs and answers questions such as:

  • What is the problem with issuing a COI with no holder?
  • Should the COI include all the requested Additional Insureds?
  • Who should produce the COI?
  • What wording should NEVER be used on a COI?

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Economic and Social Inflation: What You Need to Know for Your Agency and Your Clients
Economic and Social Inflation: What You Need to Know for Your Agency and Your Clients
December 2022

Thursday, December 08, 2022 12:00 PM - 1:00 PM Central Standard Time

Webcast
Remote,

No CE Hours

Member - Free

This session will answer the questions: What is economic inflation? What is social inflation? Our 30-minute panel discussion outlines the importance of these concepts to your agency and your clients and provides practical advice for your agency staff to avoid E&O allegations and claims.

Join Big “I” Professional Liability and panelists including Beth Whitney, head of the US Agents team at Swiss Re Corporate Solutions; Matt Davis, Vice President, and Claims Manager, Swiss Re Corporate Solutions; and Jerry Theodorou, Director of the Finance, Insurance, and Trade Policy Program.

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TIIA- General Liability, Part 2A (126251)
TIIA- General Liability, Part 2A (126251)
December 2022

Tuesday, December 13, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor: Patrick Deem

Get an introduction to the ISO General Liability policy. Learn the coverages and exclusions that are of particular concern to contractors. Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

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Catalyit Live: Open Q&A
Catalyit Live: Open Q&A
December 2022

Tuesday, December 13, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

NO CE

Free for IIAT members.

Please login to Catalyit to finish the registration for this course.

Need a specific question answered? Want to hear what others are struggling with and how to tackle it? Ready to learn a new tech tip? Help is here! Jump into our monthly Open Q&A.

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TIIA- General Liability, Part 2B (126252)
TIIA- General Liability, Part 2B (126252)
December 2022

Tuesday, December 13, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Get an introduction to the ISO General Liability policy. Discuss key exclusions in the Commercial General Liability policy.  Learn the difference between auto and mobile equipment and why it is an important factor in determining coverage. Course completion is required for the TIIA Commercial Lines designation.  There are no pre-requisites and courses may be taken in any order.

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TIIA- General Liability, Part 2C (126253)
TIIA- General Liability, Part 2C (126253)
December 2022

Wednesday, December 14, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Get an introduction to the ISO General Liability policy. Review key provisions in the General Liability policy and rules governing certificates of insurance.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

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InfoCentral - Coverage Traps in the Business Auto Policy
InfoCentral - Coverage Traps in the Business Auto Policy
December 2022

Wednesday, December 14, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Patrick Deem

The only policy your customers think they understand is Auto because they all have personal auto policies. But there are major differences between Business and Personal policies. Learn what they are so that you can properly serve your customers. 

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Catalyit Live Demo Lounge: Xanatek
Catalyit Live Demo Lounge: Xanatek
December 2022

Tuesday, December 20, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

NO CE

Free for IIAT members.

Please login to Catalyit to finish the registration for this course.

Xanatek’s advanced, cloud-based agency management system helps independent agents better run their businesses. Agency staff can access critical client data, process new policies and changes, and service clients quickly, easily, and efficiently. Hop on our Catalyit Live Demo Lounge to learn more about Xanatek Connect.

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VU - 5 Contractor Coverage Concepts Every Agent Must Understand
VU - 5 Contractor Coverage Concepts Every Agent Must Understand
December 2022

Tuesday, December 20, 2022 10:00 AM - 12:00 PM Central Standard Time

Webcast
Remote,

To register for the course, complete the GoToWebinar registration. For member pricing, you must be logged in to the Big I website to complete your purchase. If you do not know your login, please email BestPractices@iiaba.net.

2 CE Hours

Big "I" Members $79 / Non-Member $179

Your instructor for this webinar is Big "I" Executive Director of Risk Management & Education, Christopher J. Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA, CRIS, AINS

Contractor risks are unique. Agents must understand these unique risks, exposures, and coverages to properly manage their contractor clients. This session focuses on five of the most common contractor risk exposures:

  • Contractual Risk Transfer
  • Properly Extending Insured Status
  • Business Auto Issues
  • Misuse of the Absolute Pollution Exclusion
  • Professional and Pollution Exposures Faced by Contractors

A lot of material is covered in this fast-moving, two-hour session. Agents will be better prepared to analyze the risks presented by their contractor clients and know how to properly respond to their coverage needs and claim questions.

 

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Catalyit On Demand: Data Analytics
Catalyit On Demand: Data Analytics
December 2022

Tuesday, December 27, 2022 10:00 AM - 10:30 AM Central Standard Time

Webcast
Remote,

NO CE

Free for IIAT members, On Demand

Please login to Catalyit to finish the registration for this course.

Instructor: Carey Wallace

Step one - stop what you're doing and think about this

 

 

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TIIA - Residential Property Exposures, Part 1A
TIIA - Residential Property Exposures, Part 1A
January 2023

Tuesday, January 03, 2023 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $59  /   Non-member  $128

Instructor:  Ross Pearce

Review the Texas Consumer Bill of Rights for homeowners and learn about Section 1 coverages. Course completion is required for the TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

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Catalyit On Demand: Manage The Storm After The Storm - Using Tech to Care for Clients
Catalyit On Demand: Manage The Storm After The Storm - Using Tech to Care for Clients
January 2023

Tuesday, January 03, 2023 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

NO CE

Free for IIAT members, On Demand

Please login to Catalyit to finish the registration for this course.

Instructor: Steve Anderson

Join Steve as he talks through lessons learned from historical catastrophes and shares insight on how leveraging technology can help your agency and clients in times of crisis.

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TIIA - Residential Property Exposures, Part 1B
TIIA - Residential Property Exposures, Part 1B
January 2023

Tuesday, January 03, 2023 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $59  /   Non-member  $128

Instructor:  Ross Pearce

Review Section 1 coverage and understand the difference between basic, broad, and special form causes of loss. Course completion is required for TIIA Personal Lines designation. There are no prerequisites and courses may be taken in any order.

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TIIA - Residential Property Exposures, Part 1C
TIIA - Residential Property Exposures, Part 1C
January 2023

Wednesday, January 04, 2023 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $59  /   Non-member  $128

Instructor:  Ross Pearce

Review Section 1 coverages and learn direct physical loss to property versus named perils and how these apply to different property elements of an owned home. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order. 

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InfoCentral - Understanding the Furnished Auto Exposure
InfoCentral - Understanding the Furnished Auto Exposure
January 2023

Wednesday, January 04, 2023 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $29 / Non-member  $68

Instructor: Ross Pearce

Company-specific Homeowner forms are the norm in Texas. Learn how to evaluate those forms, the implications of variations in the coverage, and how the changes with OPIC may make comparison easier.

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TIIA - Workers' Compensation and Specialty Policies, Part A
TIIA - Workers' Compensation and Specialty Policies, Part A
January 2023

Tuesday, January 10, 2023 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $59  /   Non-member  $128

Instructor: Ross Pearce

Learn how the Workers' Compensation system functions in Texas and the rules for participation. Course completion is required for TIIA Commercial Lines designation. There are no prerequisites and courses may be taken in any order.

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Catalyit Live: Hot Topic: Budgeting for Tech
Catalyit Live: Hot Topic: Budgeting for Tech
January 2023

Tuesday, January 10, 2023 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

NO CE

Free for IIAT members.

Please login to Catalyit to finish the registration for this course.

Join us for a deeper dive into a specific hot topic each month. We’ll share what you need to know and answer any questions.

 

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Catalyit On Demand: Cybersecurity
Catalyit On Demand: Cybersecurity
January 2023

Tuesday, January 10, 2023 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

NO CE

Free for IIAT members, On Demand

Please login to Catalyit to finish the registration for this course.

Instructor: Steve Anderson

What you need to know about Ransomware.

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TIIA - Workers' Compensation and Specialty Policies, Part B
TIIA - Workers' Compensation and Specialty Policies, Part B
January 2023

Tuesday, January 10, 2023 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $59  /   Non-member  $128

Instructor:  Ross Pearce

Learn how to talk with customers about Workers Compensation coverage and the need for coverage.  Review how the Workers Compensation policy responds to claims.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

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TIIA - Workers' Compensation and Specialty Policies, Part C
TIIA - Workers' Compensation and Specialty Policies, Part C
January 2023

Wednesday, January 11, 2023 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $59  /   Non-member  $128

Instructor:  Ross Pearce

Understand the responsibilities of employers under the law. Course completion is required for TIIA Commercial Lines designation. There are no prerequisites and courses may be taken in any order.

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InfoCentral - Fees, Rebating, Referrals and Other Texas Regulations
InfoCentral - Fees, Rebating, Referrals and Other Texas Regulations
January 2023

Wednesday, January 11, 2023 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $29 /   Non-member  $68

Instructor: Ross Pearce

Have you ever considered charging fees to high-maintenance customers? Can you offer referral fees? Get the answers to these questions and learn other important regulations that apply to all agents in Texas. 

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Catalyit On Demand: Taming Your Inbox
Catalyit On Demand: Taming Your Inbox
January 2023

Tuesday, January 17, 2023 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

NO CE

Free for IIAT members, On Demand

Please login to Catalyit to finish the registration for this course.

Instructor: Steve Anderson

Check out Steve's 10 steps to taming your e-mail inbox.

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Economic and Social Inflation: What You Need to Know for Your Agency and Your Clients
Economic and Social Inflation: What You Need to Know for Your Agency and Your Clients
January 2023

Tuesday, January 17, 2023 12:00 PM - 1:00 PM Central Standard Time

Webcast
Remote,

No CE Hours

Member - Free

This session will answer the questions: What is economic inflation? What is social inflation? Our 30-minute panel discussion outlines the importance of these concepts to your agency and your clients and provides practical advice for your agency staff to avoid E&O allegations and claims.

Join Big “I” Professional Liability and panelists including Beth Whitney, head of the US Agents team at Swiss Re Corporate Solutions; Matt Davis, Vice President, and Claims Manager, Swiss Re Corporate Solutions; and Jerry Theodorou, Director of the Finance, Insurance, and Trade Policy Program.

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Lunch and Learn - How Do We Know If Our Employees are Quiet Quitting
Lunch and Learn - How Do We Know If Our Employees are Quiet Quitting
January 2023

Tuesday, January 17, 2023 12:00 PM - 1:00 PM Central Standard Time

Webcast
Remote,

No CE hours

Member - Free

Instructor: Kim Hutson

Why do employees quietly quit? Let's explore what it looks like for our agencies - why it happens, what it costs us, and how we can prevent it.

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Catalyit On Demand: Creating a Five-Star Customer Experience
Catalyit On Demand: Creating a Five-Star Customer Experience
January 2023

Tuesday, January 24, 2023 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

NO CE

Free for IIAT members, On Demand

Please login to Catalyit to finish the registration for this course.

Instructor: Steve Anderson

Join Steve for the first of his Beyond Best Practices Series where he talks about how to create a five-star experience for your customers.

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2023 IIAT's 60th Annual Joe Vincent Management Seminar
2023 IIAT's 60th Annual Joe Vincent Management Seminar
January 2023

Sunday, January 29, 2023 - Tuesday, January 31, 2023 Central Standard Time

Renaissance Austin Hotel
Austin, TX

Join IIAT and insurance industry leaders, in-person, for the premier insurance event in Texas. Reconnect with colleagues, find out about new insurance technologies and explore trends to take your business to the next level in 2023.

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Economic and Social Inflation: What You Need to Know for Your Agency and Your Clients
Economic and Social Inflation: What You Need to Know for Your Agency and Your Clients
February 2023

Tuesday, February 07, 2023 12:00 PM - 1:00 PM Central Standard Time

Webcast
Remote,

No CE Hours

Member - Free

This session will answer the questions: What is economic inflation? What is social inflation? Our 30-minute panel discussion outlines the importance of these concepts to your agency and your clients and provides practical advice for your agency staff to avoid E&O allegations and claims.

Join Big “I” Professional Liability and panelists including Beth Whitney, head of the US Agents team at Swiss Re Corporate Solutions; Matt Davis, Vice President, and Claims Manager, Swiss Re Corporate Solutions; and Jerry Theodorou, Director of the Finance, Insurance, and Trade Policy Program.

Learn More