April 2026
Tuesday, April 21, 2026 - Tuesday, May 26, 2026
Central Standard Time
Webinar
A maximum of 25 Registrants
No CE
Price: All 6 sessions for $499 for Members / $739 for Non-members
Powered by New Level Partners, Nancy Langton & Jaime Foran
The Customer Service Excellence Program is a comprehensive and engaging training program designed to strengthen customer connections with clients, coworkers, and partners throughout the insurance industry. The curriculum will offer skills and techniques to gain results and create a positive experience for both external and internal customers.
Here is a glimpse of the upcoming program, workshop titles and dates:
Workshop 1: Customer Centricity -- Mindful Service: April 21, 2026:00-10:30 AM CT / 10:00-11:30 AM ET
Workshop 2: Customer Communication: April 28, 2026 9:00-10:30 AM CT / 10:00-11:30 AM ET
Workshop 3: Email Essentials: May 5, 2026 9:00-10:30 AM CT / 10:00-11:30 AM ET
Workshop 4: Leading Difficult Customer Calls with Confidence: May 12, 2026 9:00-10:30 AM CT / 10:00-11:30 AM ET
Workshop 5: Time Management Success: May 19, 2026 9:00-10:30 AM CT / 10:00-11:30 AM ET
Workshop 6: Introduction to Negotiations: May 26, 2026 9:00-10:30 AM CT / 10:00-11:30 AM ET
Learn More