Please be aware a course cannot be applied toward your license renewal requirements more than once within a two-year licensing period. We encourage you to review your education transcript to verify whether you’ve already completed this course. You can access your transcript here

 

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Calendar of Events

LEAD 1 - Leadership Excellence and Development Series
LEAD 1 - Leadership Excellence and Development Series
July 2026

Thursday, July 30, 2026 - Thursday, September 03, 2026 Central Standard Time

Webinar

Maximum of 25 Registrants

No CE 

Price: All 6 sessions for $499 for Members / $739 for Non-members

Powered by New Level Partners, Nancy Langton & Jaime Foran

The LEAD 1: Leadership Excellence and Development Series is an opportunity to strengthen core foundational elements of leadership along with learning techniques, best practices, and collaborating with other front-line leaders to gain valuable insights.

Each live, instructor-led, virtual workshop is 90 minutes of practical skill-based content and realistic situations with group-problem solving conversations. 

  1. Foundations of Effective Leadership: July 30   10-11:30 AM ET / 9:00-10:30 AM CT
    Topics Include: Qualities of an Effective Leader, Emotional Intelligence, Building Trust, Leadership Skills Inventory, Empowering the Team, Setting Priorities and Managing Your Time
     
  2. Communications and Relationship Management: August 6   10-11:30 AM ET / 9:00-10:30 CT
    Topics Include: Communication Styles and Preferences, Relationship Myths, Stakeholder Management, Leading Projects, and Meetings
     
  3. Coaching to Performance Outcomes: August 12   10:00-11:30 AM ET / 9:00-10:30 AM CT
    Topics Include: Coaching to Results, Delivering Feedback, Goal Setting, Empowering the Team, Performance Management
     
  4. Difficult Conversations and Conflict Resolution: August 20   10:00-11:30 AM ET / 9:00-10:30 AM CT
    Topics Include: Challenging Situations, Team Dynamics, Types of Conflict, Key Steps for Managing Conflict
     
  5. Talent Strategies: August 27   10:00-11:30 AM ET / 9:00-10:30 AM CT
    Topics Include: Talent Recruitment, The Employer's Brand, Skills for the Future, Retaining Talent, AI and Technology
     
  6. Strategic Influence: September 3   10:00-11:30 AM ET / 9:00-10:30 AM CT
    Topics Include: Strategic Influence, Behaviors, Mindset, Influence Mapping

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IIAT – An Hour with Nicole: Personal Lines: Read the %^&* Form! (141494)
IIAT – An Hour with Nicole: Personal Lines: Read the %^&* Form! (141494)
August 2026

Tuesday, August 25, 2026 1:00 PM - 2:00 PM Central Standard Time

Webinar

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-Member $71

Instructor: Nicole Broch, CIC, CISR, PLCS

The Insurance Services Office (ISO) forms may be the standard but there are variations in commonly used non-standard forms that, if not identified, could lead to coverage problems. Personal lines insurance pros who take this course will be better positioned to search for and remedy such discrepancies.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

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Customer Service Excellence Program Series
Customer Service Excellence Program Series
October 2026

Tuesday, October 27, 2026 - Tuesday, December 01, 2026 Central Standard Time

Webinar

A maximum of 25 Registrants

No CE 

Price: All 6 sessions for $499 for Members / $739 for Non-members

Powered by New Level Partners, Nancy Langton & Jaime Foran

The Customer Service Excellence Program is a comprehensive and engaging training program designed to strengthen customer connections with clients, coworkers, and partners throughout the insurance industry. The curriculum will offer skills and techniques to gain results and create a positive experience for both external and internal customers. 

Here is a glimpse of the upcoming program, workshop titles and dates:

  1. Customer Centricity -- Mindful Service: October 27, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 
     
  2. Customer Communication: November 3, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 
     
  3. Email Essentials: November 10, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 
     
  4. Leading Difficult Customer Calls with Confidence: November 17, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT  
     
  5. Time Management Success: November 24, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT  
     
  6. Introduction to Negotiations: December 1, 2026   10:00-11:30 AM ET / 9:00-10:30 AM CT 

 

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IIAT – Bad Machines, Evil People: The Latest in Cyber (141517)
IIAT – Bad Machines, Evil People: The Latest in Cyber (141517)
November 2026

Monday, November 02, 2026 1:00 PM - 4:00 PM Central Standard Time

Webinar

3 CE Hour

Member $96 NEW Reduced Member Price $75
Non-Member $213

Instructor: Nicole Broch, CIC, CISR, PLCS

The Insurance Services Office (ISO) forms may be the standard but there are variations in commonly used non-standard forms that, if not identified, could lead to coverage problems. Personal lines insurance pros who take this course will be better positioned to search for and remedy such discrepancies.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.

Learn More

LEAD 2: Strategic Leadership Development Program
LEAD 2: Strategic Leadership Development Program
February 2027

Tuesday, February 02, 2027 - Tuesday, March 09, 2027 Central Standard Time

Webinar

Maximum of 25 Registrants

No CE 

Price: All 6 sessions for $499 for Members / $739 for Non-members

Powered by New Level Partners, Nancy Langton & Jaime Foran

The LEAD 2: Strategic Leadership Development Program empowers leaders to amplify their impact and drive organizational success. This program strengthens strategic planning capabilities by exploring into critical areas such as organizational strategy, talent planning, and future business vision, equipping leaders to navigate and shape long-term success.

Each live, instructor-led, virtual workshop is 90 minutes of practical skill-based content and realistic situations with group-problem solving conversations.

  1. Human Resources Essentials: February 2     9:00-10:30 AM CT
    Topics include: Interviewing and Selection, Essential HR Policies and Laws to Know, Conflict Resolution
     
  2. Navigating Change: Tools for Leaders and Teams: February 9   9:00-10:30 AM CT
    Topics Include: The Psychology of Change, Understanding Change Management Models and Framework, Communication Strategies, Change Leadership Principles
     
  3. The Strategy Playbook: From Planning to Execution: February 16     9:00-10:30 AM CT
    Topics Include: Strategic Planning Core Components, SWOT and SOAR Analysis Output, Strategic Vision and Goals, Action Plans and Implementation
     
  4. Performance Goals and Evaluations: February 23     9:00-10:30 AM CT
    Topics Include: Performance Goals and Talent Growth Plans, Performance Management Options, The Evaluation and Conversation, 1:1 Essentials
     
  5. Anticipating Workplace Change and Evolution: March 2     9:00-10:30 AM CT
    Topics Include: Drivers of Workplace Change: technological advancements/AI, workforce demographics, organizational structure, policy/regulatory change, building a resilient and agile team
     
  6. Executive Presence and Stakeholder Connections: March 9     9:00-10:30 AM CT
    Topics Include: The Pillars of Executive Presence, Stakeholder Identification and Relationship Building, Strategies to Strengthen Executive Presence and Stakeholder Management

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