Please be aware a course cannot be applied toward your license renewal requirements more than once within a two-year licensing period. We encourage you to review your education transcript to verify whether you’ve already completed this course. You can access your transcript here

 

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IIAT - Stinkin Rich, Insurance Poor: P&C Coverage Challenges for High-Net-Worth Individuals (141294)
IIAT - Stinkin Rich, Insurance Poor: P&C Coverage Challenges for High-Net-Worth Individuals (141294)
October 2025

Tuesday, October 28, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 Hours CE

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS

Personal lines insurance pros often face challenges when trying to identify and place exposures unique to high-net-worth individuals. This course is a deep-dive into many such exposures and will assist agents in the risk management process as well as providing needed insurance solutions for such insureds. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

Learn More

IIAT – E&O - Coverage Essentials: Homeowners Part 1 (141522)
IIAT – E&O - Coverage Essentials: Homeowners Part 1 (141522)
October 2025

Tuesday, October 28, 2025 12:00 PM - 3:00 PM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews the definitions, liability coverage and policy provisions of the Homeowners forms. We will look at the eligibility for the HO-3, HO-4, HO-5, HO-6, HO-8 an the HO-14 and compare the forms. We will then dig into the Liability side and discuss insuring agreements and Section II Exclusions. We will wrap up the session with Personal Liability Exclusions and Additional Coverages. Most importantly, we will share E&O tips through the discussion with scenarios. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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Sponsored by Selective - Fundamentals of Flood Insurance (#144692)
Sponsored by Selective - Fundamentals of Flood Insurance (#144692)
October 2025

Tuesday, October 28, 2025 1:00 PM - 2:00 PM UTC

Webcast

Sponsored by Selective

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-member  $71

Instructors: Dan Pena, Senior Flood Territory Manager, Selective

In this 1-Hour Flood Refresher we will discuss policies and general rules, elements of rating, and agent resources.  

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IIAT - Big Rig, Big Risk: Mastering Trucking Accounts (141525)
IIAT - Big Rig, Big Risk: Mastering Trucking Accounts (141525)
October 2025

Wednesday, October 29, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Robin Federici, CPCU, AAI, ARM, AINS, AIS, CPIW

Society as we know it depends on the trucking industry getting from A to B unscathed. Sometimes, accidents happen. The Motor Carrier Coverage Form (MCCF) is at the core of many Motor Carrier/Trucking accounts. This course takes a deep dive into the Insurance Services Office (ISO) MCCF, exclusions, and conditions.  It will emphasize how understanding “who is an insured” shapes the coverage, provide the answer to a variety of coverage questions on the effect of ISO symbols and how exceptions to exclusions provide some surprising expansions of coverage. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Social Security and Medicare: Your Questions Answered (141293)
IIAT - Social Security and Medicare: Your Questions Answered (141293)
October 2025

Wednesday, October 29, 2025 12:00 PM - 3:00 PM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Chris Amrhein, AAI

This course, created and taught by a veteran insurance educator (and one who has personally run the Social Security/Medicare sign-up gauntlet) will reveal lessons learned about both programs and bring much clarity to the chaos. Whether you are seeking info to help a customer, spouse, parent, relative or preparing for your own journey through the retirement “right of passage”, harvest the value of experience and take this course!

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Definition of Insanity: Common Home and Auto Exposures We Know Are There (141524)
IIAT - Definition of Insanity: Common Home and Auto Exposures We Know Are There (141524)
October 2025

Thursday, October 30, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Scott Treen, CIC, CPIA 

This course discusses several home and auto exposures that most everyone knows are there yet, for some reason, continue to cause coverage problems. Furnished vehicles, trailers, personal property, kids earning cash, watercraft, and several other common exposures will be discussed with the hope of addressing them in a way that finally produces a different result: adequate coverage! 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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Customer Service Excellence Program Series
Customer Service Excellence Program Series
November 2025

Tuesday, November 04, 2025 - Tuesday, December 09, 2025 Central Standard Time

Webinar

A maximum of 25 Registrants

No CE 

Price: All 6 sessions for $499 for Members / $739 for Non-members

Powered by New Level Partners, Nancy Langton

The Customer Service Excellence Program is a comprehensive and engaging training program designed to strengthen customer connections with clients, coworkers, and partners throughout the insurance industry. The curriculum will offer skills and techniques to gain results and create a positive experience for both external and internal customers. 

Here is a glimpse of the upcoming program, workshop titles and dates:

Workshop 1: Customer Centricity -- Mindful Service: November 4, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET 

Workshop 2: Customer Communication: November 11, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET

Workshop 3: Email Essentials: November 18, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET 

Workshop 4: Leading Difficult Customer Calls with Confidence: November 25, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET

Workshop 5: Time Management Success: December 2, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET

Workshop 6: Introduction to Negotiations: December 9, 2025 9:00-10:30 AM CT / 10:00-11:30 AM ET

 

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ABEN - Coverage Essentials: HO Part 1 – Policy Definitions & Liability Coverage (#141522)
ABEN - Coverage Essentials: HO Part 1 – Policy Definitions & Liability Coverage (#141522)
November 2025

Wednesday, November 05, 2025 9:00 AM - 12:00 PM Central Standard Time

Webcast

3 Hours CE

Member $84 / Non-member $120

Instructor: Mary LaPorte, CPCU, CIC, LIC, CPIA, AINS

This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The material is based on ISO's Homeowners 3 - Special Form HO 00 03, but will discuss areas of coverage where policy language may vary in carrier proprietary forms. Included are several Discussion Points, E&O Tips, and chapter review questions. It is recommended (but not required) that this class be taken prior to COVERAGE ESSENTIALS: Homeowners Coverage, Part II.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Flood Insurance: What You Need to Know (141526)
IIAT - Flood Insurance: What You Need to Know (141526)
November 2025

Thursday, November 06, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: David Thompson, CPCU, AAI, API, CRIS

Join flood guru David Thompson for a discussion on many factors regarding flood insurance and the National Flood Insurance Program. This course follows the general curriculum for flood insurance training as set forth by FEMA. Completion of this course will satisfy FEMA’s 3-hour Basic Flood Insurance Course requirement for agents to sell flood insurance. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Liar!: An Agent’s Role in Identifying & Handling Fraud (141527)
IIAT - Liar!: An Agent’s Role in Identifying & Handling Fraud (141527)
November 2025

Thursday, November 06, 2025 12:00 PM - 3:00 PM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS

They’re out there. And with a bit of misfortune, some may find their way into your book of business. You already know that insureds and prospects who engage in fraud are bad news but some are harder to spot then others. This course reviews techniques agents can use to identify and deal with insurance fraud. With an abundance of examples and case studies, agents will gain expertise in sniffing out the liars.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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ABEN - Risk, Risk Management and Insurance: Why Agents Are NOT Risk Managers (#134231)
ABEN - Risk, Risk Management and Insurance: Why Agents Are NOT Risk Managers (#134231)
November 2025

Tuesday, November 11, 2025 2:00 PM - 5:00 PM Central Standard Time

Webcast

3 Hours CE

Member $84 / Non-member $120

Instructor: Christopher J. Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA, CRIS, AINS

“Risk” is not our enemy. In fact, risk is necessary for a society to survive and prosper. To prepare for the risks inherent in everything we do, we must understand the concept of risk, learn how to measure risk and be prepared to manage it.

“Risk management” and “Insurance” are not synonymous. Risk management is a process combining methods for reducing or avoiding an undesirable event. Insurance is only one tool used in risk management that combines the concepts of risk transfer and risk sharing.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Homeowners Endorsements Insureds Don’t Want (But Do Need) (141518)
IIAT - Homeowners Endorsements Insureds Don’t Want (But Do Need) (141518)
November 2025

Thursday, November 13, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Nicole Broch, CIC, CISR, PLCS

To save a buck, consumers are quick to strip off coverage and/or buy coverage that doesn’t match their exposure. This course provides many examples and risks insurance pros can use to talk insureds through coverage that is best for their policy and how to get it in the most affordable way possible. Discussion includes reference to many endorsements - some common, some not – insureds should consider. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - An Hour with Nicole: Making Sense of Homeowners Deductibles (Once and For All!) (141493)
IIAT - An Hour with Nicole: Making Sense of Homeowners Deductibles (Once and For All!) (141493)
November 2025

Thursday, November 13, 2025 1:00 PM - 2:00 PM Central Standard Time

Webcast

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-member $71

Instructor: Nicole Broch, CIC, CISR, PLCS

Deductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may not work how they expect.  This course will go through several examples to assist insurance pros in finally understanding homeowners deductibles. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

Learn More

Sponsored by TSLA - Network Security/Data Privacy/Cyber Liability  (#112506)
Sponsored by TSLA - Network Security/Data Privacy/Cyber Liability (#112506)
November 2025

Thursday, November 13, 2025 1:00 PM - 3:00 PM Central Standard Time

Webinar

Sponsored by Texas Surplus Lines Association

2 CE Hour

Member $64 NEW Reduced Member Price $50
Non-member  $71

Instructors:  Jason Hayes, RT Specialty

Cyber Liability, Data Privacy and Network Security is a growing exposure area for all businesses.  This presentation will cover the risk those exposures bring, how insurance can be an effective way to transfer that risk and the marketplace for Cyber Liability, Data Privacy and Network Security insurance.   

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IIAT - How It’s Built, How It’s Used, Will It Survive: Elements of Property Underwriting (141289)
IIAT - How It’s Built, How It’s Used, Will It Survive: Elements of Property Underwriting (141289)
November 2025

Tuesday, November 18, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Patrick Wraight, ITP, CIC, CRM, CISR, AU, AINS

This course reviews many factors of a building’s construction and occupancy and how underwriters use data to determine and classify a property risk. After taking this course, insurance pros will have a better understanding of construction strategy, mitigating risks such as fire and wind, and tools used by property underwriters.   

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Reasons Personal Lines are Broken (and What to Do About It) (141519)
IIAT - Reasons Personal Lines are Broken (and What to Do About It) (141519)
November 2025

Tuesday, November 18, 2025 12:00 PM - 3:00 PM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Terry L. Tadlock, CIC, CPCU, CRIS

Ride-sharing, drones, home rental, furnished autos, remote work and other issues testing common personal lines policies are reviewed in this course. Agents who attend will learn the depth of exposures and the best practices of how to address them with insureds. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT – E&O - Understanding Commercial Property Gaps and Knowing How to Fill Them (141523)
IIAT – E&O - Understanding Commercial Property Gaps and Knowing How to Fill Them (141523)
November 2025

Wednesday, November 19, 2025 12:00 PM - 3:00 PM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steve Lyon

This course will review the gaps in the Commercial Property and present options for closing those gaps. We will consider covered property, property not covered, additional coverages, and coverage extensions. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Why Inadequate EPLI Will Close Your Business (and What to Do About It) (141530)
IIAT - Why Inadequate EPLI Will Close Your Business (and What to Do About It) (141530)
November 2025

Thursday, November 20, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP 

Many businesses do not carry Employment Practices Liability Insurance (EPLI) and some that do have confusing policies with limited coverage. This course begins with a discussion of why ALL businesses big and small must consider EPLI. The course will discuss some important concepts to understand when writing claims made policies and address many employment-related liability exposures faced by today’s employers: discrimination and harassment claims by employees and third parties, employee privacy concerns, retaliation claims, wage and hour claims and more as well as how common EPLI policies address such exposures.     

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Ethics in Insurance – Protecting the Client and the Agency (141514)
IIAT - Ethics in Insurance – Protecting the Client and the Agency (141514)
November 2025

Thursday, November 20, 2025 12:00 PM - 3:00 PM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP, CBIA

This course begins with a discussion of what ethics is and different approaches to decision making. It addresses the ethical responsibilities of the insurance producer to prospects and clients, to insurance carriers and to third parties. Throughout the course, participants will discuss ethical dilemmas faced by insurance producers in order to determine the best course of action. We also discuss the E&O implications in many of the areas discussed. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Certificates, Contractors, and You: Fights, Coverage Issues, Best Practices (141531)
IIAT - Certificates, Contractors, and You: Fights, Coverage Issues, Best Practices (141531)
December 2025

Tuesday, December 02, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP

Contractor insureds and their agents are all-too-familiar with issues regarding Certificates of Insurance as well as endorsements often requested with them. This course will review many considerations for agents when issuing a certificate and discuss ways to avoid some of the common problems and errors.  Issues regarding Additional Insureds, Waivers of Subrogation and other requests frequently made of agents will be discussed. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - An Hour with Cathy: Understanding (Finally!) How Claims Made Policies Work (141489)
IIAT - An Hour with Cathy: Understanding (Finally!) How Claims Made Policies Work (141489)
December 2025

Tuesday, December 02, 2025 1:00 PM - 2:00 PM Central Standard Time

Webcast

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-member $71

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP, CBIA

This course covers the most important concepts to understand when writing claims-made coverage. We will discuss the coverage trigger, retroactive date, extended reporting period, prior and pending litigation and continuity dates. We will review some common coverage features of policies written on a claims-made basis including defense provisions and consent to settle clauses. Lastly, we will discuss the importance of the policy application. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT – E&O - Coverage Essentials: Homeowners Part 1 (141522)
IIAT – E&O - Coverage Essentials: Homeowners Part 1 (141522)
December 2025

Wednesday, December 03, 2025 12:00 PM - 3:00 PM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews the definitions, liability coverage and policy provisions of the Homeowners forms. We will look at the eligibility for the HO-3, HO-4, HO-5, HO-6, HO-8 an the HO-14 and compare the forms. We will then dig into the Liability side and discuss insuring agreements and Section II Exclusions. We will wrap up the session with Personal Liability Exclusions and Additional Coverages. Most importantly, we will share E&O tips through the discussion with scenarios. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Eroding: The Personal Lines Implosion and What Happens Next (141498)
IIAT - Eroding: The Personal Lines Implosion and What Happens Next (141498)
December 2025

Thursday, December 04, 2025 8:00 AM - 10:00 AM Central Standard Time

Webcast

2 CE Hours

Member $64 NEW Reduced Member Price $50
Non-member $142

Instructor: Nicole Broch, CIC, CISR, PLCS

Personal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums.  This course will explain how we got here and what insurance pros can do to understand, explain, and advise insureds as to how to protect themselves until conditions (hopefully!) improve. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - An Hour with Nicole: Personal Lines: Read the %^&* Form! (141494)
IIAT - An Hour with Nicole: Personal Lines: Read the %^&* Form! (141494)
December 2025

Thursday, December 04, 2025 1:00 PM - 2:00 PM Central Standard Time

Webcast

1 CE Hour

Member $35 NEW Reduced Member Price $25
Non-member $71

Instructor: Nicole Broch, CIC, CISR, PLCS

The Insurance Services Office (ISO) forms may be the standard but there are variations in commonly used non-standard forms that, if not identified, could lead to coverage problems. Personal lines insurance pros who take this course will be better positioned to search for and remedy such discrepancies.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

Learn More

IIAT - Stinkin Rich, Insurance Poor: P&C Coverage Challenges for High-Net-Worth Individuals (141294)
IIAT - Stinkin Rich, Insurance Poor: P&C Coverage Challenges for High-Net-Worth Individuals (141294)
December 2025

Tuesday, December 09, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 Hours CE

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Kym Martell, CRM, CIC, CRIS, AAI, MLIS

Personal lines insurance pros often face challenges when trying to identify and place exposures unique to high-net-worth individuals. This course is a deep-dive into many such exposures and will assist agents in the risk management process as well as providing needed insurance solutions for such insureds. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

Learn More

ABEN - Why Certificates of Insurance...Just Why? (#131003)
ABEN - Why Certificates of Insurance...Just Why? (#131003)
December 2025

Tuesday, December 09, 2025 12:00 PM - 2:00 PM Central Standard Time

Webcast

2 Hours CE

Member $56 / Non-member $80

Instructor: Christopher J. Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA, CRIS, AINS

Without using hyperbole, thousands of certificates of insurance (COIs) are issued every day; and, again without hyperbole, most of them are issued improperly. In fact, your agency may have issued an improper certificate as recently as this morning.

What is it about COIs that can get an agency in trouble? If there were just one or two things, it would make your job a whole lot easier, but in reality, there are about 27 different ways a COI can get you in trouble. OK, so 27 isn't an exact number, but you get the idea. A "simple" COI is a potentially dangerous weapon that can be used against your agency.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Ethics, Diligence, Success: What Agencies Need to Know (141516)
IIAT - Ethics, Diligence, Success: What Agencies Need to Know (141516)
December 2025

Wednesday, December 10, 2025 12:00 PM - 3:00 PM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP

This course reviews many examples of situations faced by agents which may test ethical resolve as well as E&O management practices. Agents who take this course will learn some coverage lessons, better understand the critical functions of a successful agency operation, and be more prepared to handle difficult situations commonly faced by insurance agencies. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Social Security and Medicare: Your Questions Answered (141293)
IIAT - Social Security and Medicare: Your Questions Answered (141293)
December 2025

Thursday, December 11, 2025 12:00 PM - 3:00 PM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Chris Amrhein, AAI

This course, created and taught by a veteran insurance educator (and one who has personally run the Social Security/Medicare sign-up gauntlet) will reveal lessons learned about both programs and bring much clarity to the chaos. Whether you are seeking info to help a customer, spouse, parent, relative or preparing for your own journey through the retirement “right of passage”, harvest the value of experience and take this course!

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

Learn More

IIAT - Bad Machines, Evil People: The Latest in Cyber (141517)
IIAT - Bad Machines, Evil People: The Latest in Cyber (141517)
December 2025

Tuesday, December 16, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP

Bad actors are finding more sophisticated ways to utilize their bad machines. The harm caused by a cyber-attack can destroy businesses big and small. This course will examine the most common first and third-party cyber exposures facing businesses today. We will review some of the coverages available in the cyber insurance market and discuss things to consider when selecting a product. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Commercial Property: Claims, Coverages, Consequences (141520)
IIAT - Commercial Property: Claims, Coverages, Consequences (141520)
December 2025

Tuesday, December 16, 2025 12:00 PM - 3:00 PM Central Standard Time

Webcast

3 CE Hours

Member $96 NEW Reduced Member Price $75
Non-member $213

Instructor: Terry Tadlock, CIC, CPCU, CRIS

This course uses examples of several commercial property claims to illustrate how the policy may not function in the manner expected by either the agent or insured. Insurance pros who take this course will gain expertise on a variety of commercial property issues such as reconstruction costs, setting limits, insurance to value, tenant lease insurance requirements, and acts of civil authority.  

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - An Hour with Dave: Rental Cars: Issues, Answers, Horror Stories (141491)
IIAT - An Hour with Dave: Rental Cars: Issues, Answers, Horror Stories (141491)
December 2025

Wednesday, December 17, 2025 1:00 PM - 2:00 PM Central Standard Time

Webcast

1 CE Hour

Member $32 NEW Reduced Member Price $25
Non-member $71

Instructor: David Thompson, CPCU, AAI, API, CRIS

What’s in the rental car contract you signed but didn’t read? Is the LDW a rip-off? Is that credit card coverage legit? How does your personal auto respond? Learn the answers and discuss several “horror story” claim scenarios involving rental cars in this outstanding program from instructor David Thompson. 

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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IIAT - Why Are You Hear?! Insurance Issues with the People and Stuff in Your House (141501)
IIAT - Why Are You Hear?! Insurance Issues with the People and Stuff in Your House (141501)
December 2025

Thursday, December 18, 2025 8:00 AM - 10:00 AM Central Standard Time

Webcast

2 CE Hours

Member $64 NEW Reduced Member Price $50
Non-member $142

Instructor: Scott Treen, CIC, CPIA

Someone moves in. Someone moves out. Stuff moves in. Stuff moves out. As your insureds’ situations change so do their insurance needs. Insurance pros who attend this course will gain expertise in how to handle several coverage issues found in a typical home or umbrella policy.  

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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ABEN - Commercial Insurance Issues that Cause Heartburn (#136156)
ABEN - Commercial Insurance Issues that Cause Heartburn (#136156)
December 2025

Monday, December 22, 2025 8:00 AM - 11:00 AM Central Standard Time

Webcast

3 Hours CE

Member $84 / Non-member $120

Instructor: Terry Tadlock, CIC, CPCU, CRIS

To say the market is changing is an understatement.  We are going to be (if not already) forced to deal with many of these trends.  This course starts with the changing market place and all of the pressures we will face in the coming year(s).  We will then shift gears to actual claims and coverage issues that have been creating a little heartburn for agents.  Come along and enjoy perhaps one of the more cutting-edge courses of the year.

*Per Texas Insurance Department regulations, you may not duplicate a course and receive credit within the same licensing period.  Please refer to the course title and number and to your CE transcript at www.sircon.com to verify you are not duplicating a course.  

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LEAD 2:  Strategic Leadership Development Program
LEAD 2: Strategic Leadership Development Program
February 2026

Tuesday, February 03, 2026 - Tuesday, March 10, 2026 Central Standard Time

Webinar

Maximum of 25 Registrants

No CE 

Price: All 6 sessions for $499 for Members / $739 for Non-members

Powered by New Level Partners, Nancy Langton

The LEAD 2: Strategic Leadership Development Program empowers leaders to amplify their impact and drive organizational success. This program strengthens strategic planning capabilities by exploring into critical areas such as organizational strategy, talent planning, and future business vision, equipping leaders to navigate and shape long-term success.

Each live, instructor-led, virtual workshop is 90 minutes of practical skill-based content and realistic situations with group-problem solving conversations. 

  1. Human Resources Essentials: February 3  10:00-11:30 AM ET / 9:00-10:30 AM CT

Topics Include: Interviewing and Selection, Essential HR Policies and Laws to Know, Conflict Resolution

  1. Navigating Change: Tools for Leaders and Teams: February 10  10:00-11:30 AM ET / 9:00-10:30 AM CT

Topics Include: The Psychology of Change, Understanding Change Management Models and Framework, Communication Strategies, Change Leadership Principles

  1. The Strategy Playbook:  From Planning to Execution: February 17 10:00-11:30 AM ET / 9:00-10:30 AM CT

Topics Include: Strategic Planning Core Components, SWOT and SOAR Analysis Output, Strategic Vision and Goals, Action Plans and Implementation 

  1. Performance Goals and Evaluations: February 24   10:00-11:30 AM ET / 9:00-10:30 AM CT

Topics Include: Performance Goals and Talent Growth Plans, Performance Management Options, The Evaluation and Conversation, 1:1 Essentials

  1. Anticipating Workplace Change and Evolution:  March 3 10:00-11:30 AM ET / 9:00-10:30 AM CT

Topics Include: Drivers of Workplace Change:  technological advancements/AI, workforce demographics, organizational structure, policy/regulatory changes, building a resilient and agile team

  1. Executive Presence and Stakeholder Connections: March 10 10:00-11:30 AM ET / 9:00-10:30 AM CT

Topics Include: The Pillars of Executive Presence, Stakeholder Identification and Relationship Building, Strategies to Strengthen Executive Presence and Stakeholder Management 

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