Search our Calendar of Events

Search Events
Search Events by Location
 
Clear

No events found, please check back as they may be coming soon!

Calendar of Events

How to Deal with Gaps in the Homeowners Policy, Part 1
How to Deal with Gaps in the Homeowners Policy, Part 1
December 2021

Tuesday, December 07, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor: Ross Pearce

The way we use our property has changed. Additional exposures from short-term rentals and drones to the advent of "tiny houses" the traditional homeowners exposure is changing. Learn what you need to know about these exposures, what markets are available, and what products can be used. 

Learn More

How to Deal with Gaps in the Homeowners Policy, Part 2
How to Deal with Gaps in the Homeowners Policy, Part 2
December 2021

Tuesday, December 07, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor: Ross Pearce

PART 2- The way we use our property has changed. Additional exposures from short-term rentals and drones to the advent of "tiny houses" the traditional homeowners exposure is changing. Learn what you need to know about these exposures, what markets are available, and what products can be used. 

Learn More

How to Deal with Gaps in the Personal Auto Policy
How to Deal with Gaps in the Personal Auto Policy
December 2021

Wednesday, December 08, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Not all Personal Auto Polices are created equal. Learn the key differences and how they impact your customers.

Learn More

Aging & Long Term Care Issues
Aging & Long Term Care Issues
December 2021

Wednesday, December 08, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor: Ross Pearce

Explore how insurance solves the financial problem associated with long-term care costs.  Review six different methods of paying for this care, including the most cost-effective, long-term care insurance.

Learn More

ABEN- Leisure Suit to Hipster:  Update Your Business Writing Style
ABEN- Leisure Suit to Hipster: Update Your Business Writing Style
December 2021

Friday, December 10, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $50

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Sarah J. Gibson

What do you mean there's only one space after a period, and who changed the spelling of canceled - if these questions bother you, it's time to update your business writing skills through a practical, hands-on session aimed at giving you tips and tools to update your grammar and writing style for greater impact. 

Learn More

TIIA- Workers' Compensation and Specialty Policies, Part A
TIIA- Workers' Compensation and Specialty Policies, Part A
December 2021

Tuesday, December 14, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Learn how the Workers Compensation system functions in Texas and the rules for participation.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Workers' Compensation and Specialty Policies, Part B
TIIA- Workers' Compensation and Specialty Policies, Part B
December 2021

Tuesday, December 14, 2021 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Learn how to talk with customers about Workers Compensation coverage and the need for coverage.  Review how the Workers Compensation policy responds to claims.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Workers' Compensation and Specialty Policies, Part C
TIIA- Workers' Compensation and Specialty Policies, Part C
December 2021

Wednesday, December 15, 2021 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Understand the responsibilities of employers under the law.    Course completion is required for TIIA Commerical Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Intro to Business Auto
InfoCentral- Intro to Business Auto
December 2021

Wednesday, December 15, 2021 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  David VanDelinder

It's the one policy everyone takes for granted. But it may be the most misunderstood by your customers. Learn what problems exist within the policy form and how to provide the best possible protection for your insureds.

Learn More

TIIA- Personal Auto Exposures Part 1A
TIIA- Personal Auto Exposures Part 1A
January 2022

Tuesday, January 04, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review the insurance basics and learn about the Personal Auto Policy using the ISO 00 01 01 05 edition as our guide.  Explore real-life common customer examples, designed to help apply your new knowledge.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Personal Auto Exposures Part 1B
TIIA- Personal Auto Exposures Part 1B
January 2022

Tuesday, January 04, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review what and who is covered in a Personal Auto Policy.  Explore the insuring agreement using common customer situations to illustrate each overage topic.  Review supplementary payments and explore the persons who are excluded in this section of the policy.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Personal Auto Exposures, Part 1C
TIIA- Personal Auto Exposures, Part 1C
January 2022

Wednesday, January 05, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Identify limits of the Personal Auto Policy, assess the general provisions, and learn about out-of-state coverage.  Review company-specific policy forms and provide a checklist for locating policy provisions.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Introduction to Personal Umbrella
InfoCentral- Introduction to Personal Umbrella
January 2022

Wednesday, January 05, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Ross Pearce

Everything is more expensive today. With liability costs rising, it may be time to offer an umbrella policy to all of your customers. Learn why the umbrella policy has become an essential part of any personal insurance program. 

Learn More

ABEN- Attracting and Retaining Young Employees
ABEN- Attracting and Retaining Young Employees
January 2022

Friday, January 07, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20 / Non members- $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Sarah J. Gibson

In the shifting demographics of our work environment, organizations are preparing to have as much as 75% of their workforce be part of the Millennial and Gen Z generations. Join us as we uncover keys to what the younger generations want you to know about them. Expect practical advice and examples of what is working across industries as they adapt to the changing needs of employee demographics. 

Learn More

TIIA- Commercial Property Exposures, Part 1A
TIIA- Commercial Property Exposures, Part 1A
January 2022

Tuesday, January 11, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Designed as an introduction to the ISO Commercial Property policy.  Understand the principles of property insurance and coinsurance.  Explain the property covered and not covered by the CPP.  Course completion is required for the TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order. 

Learn More

TIIA- Commercial Property Exposures, Part 1B
TIIA- Commercial Property Exposures, Part 1B
January 2022

Tuesday, January 11, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Designed as an introduction to the ISO Commercial Property policy. Learn how Additional Coverages and Coverage Extensions apply to insureds. Explore the application of limits and deductibles and learn Optional Coverages in the CPP.  Course completion is required for the TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

Ethics for Insurance Professionals
Ethics for Insurance Professionals
January 2022

Wednesday, January 12, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Designed to challenge insurance personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent.

Learn More

InfoCentral- Contractors Equipment Coverage
InfoCentral- Contractors Equipment Coverage
January 2022

Wednesday, January 12, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: David VanDelinder

Address common policy language and conditions in contractors' equipment policy forms. Understand what has covered property and what may not be covered. Recognize important exclusions found in most forms.

Learn More

ABEN- Building Our Immunity to People's Negativity:  Maximizing Teamwork & Customer Relations
ABEN- Building Our Immunity to People's Negativity: Maximizing Teamwork & Customer Relations
January 2022

Friday, January 14, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20 / Non members- $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Tina Hallis, Ph.D

Other people’s negativity, whether it’s from disgruntled customers, grumpy coworkers or challenging family members, can drain our energy and bring us down. Changing other people is hard, but we do have the power to change the situation by how we respond. This dynamic program uses Tina’s proprietary five-step “Immunity to Negativity Formula™” to show people how they can use simple tools to help them stay calm and choose to respond as their best self. This is a key skill we can build to optimize our customer service, teamwork, and relationships while enjoying less stress and frustration.

Learn More

Lunch and Learn- Navigating the Certificate Dilemma
Lunch and Learn- Navigating the Certificate Dilemma
January 2022

Tuesday, January 18, 2022 12:00 PM - 1:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Kim Hutson

Get educated on the rules of issuing certificates, how to protect the agency, and manage insureds' expectations.

Learn More

ABEN- Creating Virtual Training: Processes, Tools, and Strategies
ABEN- Creating Virtual Training: Processes, Tools, and Strategies
January 2022

Friday, January 21, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20/  Non member- $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

With the cost of travel, the challenges of geographically dispersed workforces, and – let’s be honest – the high volume of time commitment that training takes in any organization, it’s no wonder that many companies are going virtual. Not everybody, though, knows where to start. In this session, we’re going to break down the various types of virtual training, the processes in creating online training, the tools and technologies available, and strategies to make your training successful.

Learn More

Ransomware is a Nightmare
Ransomware is a Nightmare
January 2022

Tuesday, January 25, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

Sponsored by Wingman

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Brad Schrum, ARM 

Designed to review the basics of ransomware and become familiar with the importance of Cyber Liability and Insurance. 

Learn More

ABEN- Finding Balance During Change & Uncertainty:  Staying Positive When Things Get Tough
ABEN- Finding Balance During Change & Uncertainty: Staying Positive When Things Get Tough
January 2022

Friday, January 28, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20 /  Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Tina Hallis, Ph D.

It’s natural to worry how upcoming changes in our organization will affect our work and lives. In fact, we’re wired to anticipate the worst possible outcome. This can make it hard for us to be at our best; to provide our best teamwork, our best ideas, and our best performance. Yet, there are things we can do to shift our thinking and stay more positive despite the uncertainty and stress. This interactive program uses The Path for Positivity™ framework as a foundation to help people experience less stress, a smoother transition, and higher productivity even when the future seems uncertain.

 

Learn More

TIIA- Personal Auto Exposures, Part 2A
TIIA- Personal Auto Exposures, Part 2A
February 2022

Tuesday, February 01, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review insurance basics and learn about a legally binding contract between two parties.   Analyze the commonalities and differences between Medical Payment and Personal Injury Protection (PIP) coverage.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Personal Auto Exposures, Part 2B
TIIA- Personal Auto Exposures, Part 2B
February 2022

Tuesday, February 01, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review insurance basics and learn about Underinsured Motorist and Uninsured Motorist property damage coverages.   Analyze the coverage required by a rental car contract, and discuss recreational vehicles such as motor homes, motorcycles, and ATVs with the Personal Auto Policy coverages.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Personal Auto Exposures, Part 2C
TIIA- Personal Auto Exposures, Part 2C
February 2022

Wednesday, February 02, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review insurance basics and learn about the coverages found in the Personal Auto Policy for damage to your covered auto and non-owned autos.   Discuss limitations of coverage for electronic equipment and custom equipment. We will also look at coverage provided if an insured travels to Mexico.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Fees, Rebating, Referrals and Other Texas Regulations
InfoCentral- Fees, Rebating, Referrals and Other Texas Regulations
February 2022

Wednesday, February 02, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27 /   Non-member  $64

Instructor: Ross Pearce

Have you ever considered charging fees to high-maintenance customers? Can you offer referral fees? Get the answers to these questions and learn other important regulations that apply to all agents in Texas. 

Learn More

ABEN- Meeting Productivity: Strategies to Make Your Meetings More Effective and Efficient
ABEN- Meeting Productivity: Strategies to Make Your Meetings More Effective and Efficient
February 2022

Friday, February 04, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20  /   Non members- $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

Many meetings fail at generating desired outcomes because of lack of structure. If a clear agenda isn’t presented, and followed, expectations are not clear and it becomes easy to divert from the original goal. But having a solid agenda is not enough. No matter how well you’ve planned a meeting, there are other things that can derail it. We need to be skilled at managing meetings to increase both effectiveness and efficiency. This session is all about equipping you with skills and strategies to make every meeting matter more. 

Learn More

TIIA- Commercial Property Exposures, Part 2A
TIIA- Commercial Property Exposures, Part 2A
February 2022

Tuesday, February 08, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Designed as an introduction to the ISO Commercial Property policy.  Understand how to deal with valuation problems when insuring property, learn where to find information in the special Cause of Loss Form, and explain endorsement options for the insured.  Course completion is required for the TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Commercial Property Exposures, Part 2B
TIIA- Commercial Property Exposures, Part 2B
February 2022

Tuesday, February 08, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder


Designed to understand the basis for time element losses and the basic forms used to insure losses.  Review the insuring agreement and loss determination language in the Business Income and Extra Expense coverage form.  Course completion is required for the TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Commercial Property Exposures, Part 2C
TIIA- Commercial Property Exposures, Part 2C
February 2022

Wednesday, February 09, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Designed as an introduction to the ISO Commercial Business Owners Policy.  Understand the basic structure of the ISP BOP and identify differences between the Commercial Property Policy and the Business Owners Policy.  Course completion is required for the TIIA Commercial Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Commercial Property Exposures, Part 2D
TIIA- Commercial Property Exposures, Part 2D
February 2022

Wednesday, February 09, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Get an introduction to Flood Insurance, Inland Marine and Crime insurance forms. Learn the differences of the CPP coverage and the national Flood Policy. Review inland marine and crime forms and the exposure they address. Course completion is required for TIIA CL designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

ABEN- Leisure Suit to Hipster:  Update Your Business Writing Style
ABEN- Leisure Suit to Hipster: Update Your Business Writing Style
February 2022

Friday, February 11, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $40   /   Non Members- $50

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Sarah J. Gibson

What do you mean there's only one space after a period, and who changed the spelling of canceled - if these questions bother you, it's time to update your business writing skills through a practical, hands-on session aimed at giving you tips and tools to update your grammar and writing style for greater impact. 

Learn More

ABEN- Managing the Employee Lifecycle Part 1:   Attract Me & Get Me Started
ABEN- Managing the Employee Lifecycle Part 1: Attract Me & Get Me Started
February 2022

Friday, February 18, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $40 / Non member - $50

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Anthony P. Howard, SPHR, SHRM-SCP

Managing the Employee Life-cycle Series provides an overview of everything that you should know in managing your most important asset ... your people. Each part will cover current best practices that are aligned with the stages of the employee life-cycle which includes attracting the best talent to ending the employment relationship as well as everything in-between. 

Learn More

Farm and Ranch Coverage, easier than you think!
Farm and Ranch Coverage, easier than you think!
February 2022

Tuesday, February 22, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

Sponsored by Union Standard Insurance Group

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Tim Hodges

Designed to provide basic information about ISO Farm and Ranch Coverage Forms. 

Learn More

ABEN- Managing the Employee Lifecycle Part 2: Manage My Performance & Develop Me
ABEN- Managing the Employee Lifecycle Part 2: Manage My Performance & Develop Me
February 2022

Friday, February 25, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $40 / Non members- $50

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Anthony P. Howard, SPHR, SHRM-SCP

Managing the Employee Life-cycle Series provides an overview of everything that you should know in managing your most important asset ... your people. Each part will cover current best practices that are aligned with the stages of the employee life-cycle which includes attracting the best talent to ending the employment relationship as well as everything in-between. 

Learn More

TIIA- Residential Property Exposures, Part 1A
TIIA- Residential Property Exposures, Part 1A
March 2022

Tuesday, March 01, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review the Texas Consumer Bill of Rights for homeowners and learn about Section 1 coverages.  Course completion is required for the TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Residential Property Exposures, Part 1B
TIIA- Residential Property Exposures, Part 1B
March 2022

Tuesday, March 01, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review Section 1 coverages and understand the difference between basic, broad, and special form causes of loss. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Residential Property Exposures, Part 1C
TIIA- Residential Property Exposures, Part 1C
March 2022

Wednesday, March 02, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review Section 1 coverages and learn direct physical loss to property versus named perils and how these apply to different property elements of an owned home. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order. 

Learn More

InfoCentral- The ISO Personal Flood Policy
InfoCentral- The ISO Personal Flood Policy
March 2022

Wednesday, March 02, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Ross Pearce

ISO has introduced a personal flood policy which may encourage some carriers to voluntarily offer flood coverage. Learn how it differs from the NFIP dwelling form and whether or not it is a good option for your customers. 

Learn More

ABEN- Recruiting and Developing Young Producers
ABEN- Recruiting and Developing Young Producers
March 2022

Friday, March 04, 2022 10:00 AM - 11:15 AM Central Standard Time

Webcast
Remote,

No CE Hours

Member- $24  /  Non-member $34

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Tom Doran

Can agencies afford to hire young sales recruits?  How do you maximize your chances of success in developing young producers? Tom Doran, Principal at Reagan Consulting, shares research into how agencies are recruiting young producers, often right out of college, and giving them the best shot at success. The program makes a good companion to Insurance Agency Ownership Perpetuation, a program that assists agencies in developing internal perpetuation plans.

 

Learn More

TIIA- Business Auto, Part A
TIIA- Business Auto, Part A
March 2022

Tuesday, March 08, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Designed as an introduction to the ISO Business Auto Policy.  Review the sections of the BAP and learn to assist customers with coverage decisions.   Understand which claims are covered and which are not covered.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Business Auto, Part B
TIIA- Business Auto, Part B
March 2022

Tuesday, March 08, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Review the Business Auto Policy and learn to assist customers with coverage decisions.   Understand additional endorsement options available and liability exclusions. Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Business Auto, Part C
TIIA- Business Auto, Part C
March 2022

Wednesday, March 09, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  David VanDelinder

Review the Business Auto Policy and learn to assist customers with coverage decisions.   Understand how to apply for coverage and designate covered autos.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Drones
InfoCentral- Drones
March 2022

Wednesday, March 09, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: David VanDelinder

The increased business use of drones has created a potential uninsured exposure. Learn how the ISO endorsements address the exposure and the proper way to protect your customers. 

Learn More

ABEN- Tips & Tricks for Working Remotely
ABEN- Tips & Tricks for Working Remotely
March 2022

Friday, March 11, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20 / Non-member $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly Simants

In this course, we will share tips and tricks for working remotely, during Covid-19 and beyond.  You will learn what to do/what not to do in a virtual working environment, strategies for leading teams remotely, employee engagement ideas, and techniques and tools for teleworking.

Learn More

ABEN- Giving Feedback that Delivers Results & Navigating Difficult Conversations
ABEN- Giving Feedback that Delivers Results & Navigating Difficult Conversations
March 2022

Friday, March 18, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20 / Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that simultaneously gets buy-in and results in direct action? In this session, we'll uncover a handful of strategies to drive results with your communication. 

Learn More

ABEN- Social Media and Your Business
ABEN- Social Media and Your Business
March 2022

Friday, March 25, 2022 10:00 AM - 12:00 PM Central Standard Time

Webcast
Remote,

No CE Hours

Member- $48  /  Non-member $68

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

Social media is overwhelming, fantastic, confusing, and exciting. But many people have questions on how to most effectively use social media for business without taking too much time and focus in this arena. In this course, candid responses about who, what, where, when, why, and how to use social media are given, from the perspective of building your business brand, recognize employees, maintain your reputation, and enhance your client base.

Learn More

ABEN- Why You Should Pay Attention to YouTube and How to Make it Work for You
ABEN- Why You Should Pay Attention to YouTube and How to Make it Work for You
April 2022

Friday, April 01, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $48 /  Non-members $68

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

If you're thinking "YouTube doesn't have any role in my business" then THIS is the class you need to take. For small business owners, especially those offering services such as accounting, insurance, and other more intimidating/technical/confusing to most people help, YouTube gives you a key opportunity to educate your customers and potential customers and establish yourself as the go-to-expert.

Learn More

TIIA- Residential Property Exposures, Part 2A
TIIA- Residential Property Exposures, Part 2A
April 2022

Tuesday, April 05, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review the need for scheduling Personal Property and learn about the ISO HO 23 03 and the HO 04 60 endorsements. Explore the difference between these endorsements, define Agreed Value and how it works on scheduled items. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Residential Property Exposures, Part 2B
TIIA- Residential Property Exposures, Part 2B
April 2022

Tuesday, April 05, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Examine Tenant's coverage of the ISO HO4 and the Condominium Unit Owner's policy ISO HO6.  Explore challenges agents face in providing the correct amount of insurance and how to determine that amount. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Residential Property Exposures, Part 2C
TIIA- Residential Property Exposures, Part 2C
April 2022

Wednesday, April 06, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore the landlords and the ISO DP-3 Dwelling policy. Learn when this policy can be used, what coverage it provides and what it lacks.  Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Ethics in a Changing World
InfoCentral- Ethics in a Changing World
April 2022

Wednesday, April 06, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Ross Pearce

Explore the ethical challenges inherent to the insurance industry and review the role of the insurance agent in terms of ethical conduct. Discuss sources of ethical conflict and ethical case studies.

Learn More

ABEN- Social Media 101: Know the Essentials for your Business
ABEN- Social Media 101: Know the Essentials for your Business
April 2022

Friday, April 08, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $24  / Non-members $34

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

This is a crash course on social media. If you're wanting to know the bare minimum you need to do to not embarrass yourself or your company, this course is for you! We cover a general "what is" social media and then dive into the four leaders (Facebook, Twitter, LinkedIn, and Instagram). I'll also touch on advertising in these channels.

Learn More

TIIA- Workers' Compensation and Specialty Policies, Part A
TIIA- Workers' Compensation and Specialty Policies, Part A
April 2022

Tuesday, April 12, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Learn how the Workers Compensation system functions in Texas and the rules for participation.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Workers' Compensation and Specialty Policies, Part B
TIIA- Workers' Compensation and Specialty Policies, Part B
April 2022

Tuesday, April 12, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Learn how to talk with customers about Workers Compensation coverage and the need for coverage.  Review how the Workers Compensation policy responds to claims.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Workers' Compensation and Specialty Policies, Part C
TIIA- Workers' Compensation and Specialty Policies, Part C
April 2022

Wednesday, April 13, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Understand the responsibilities of employers under the law.    Course completion is required for TIIA Commerical Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Introduction to Crime Insurance
InfoCentral- Introduction to Crime Insurance
April 2022

Wednesday, April 13, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Patrick Deem

It's a major exposure for businesses but not something that is often discussed. Learn how the Crime program works and why it is important coverage for your customers

Learn More

ABEN- Six Strategies to Promote Diversity & Inclusion in Your Workplace
ABEN- Six Strategies to Promote Diversity & Inclusion in Your Workplace
April 2022

Friday, April 15, 2022 8:00 AM - 8:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20  / Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Shannon White

Although organizations are trying to create and manage diverse and inclusive workplaces, many are not aware of some of the best practices and simple strategies they can incorporate to promote such an environment.  The goal of this course is to outline the relationship between diversity and inclusion while providing very practical strategies for HR Professionals in their role to promote a culture of diversity and inclusion in the workplace.

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Introduction
ABEN- Reaching Diverse Customers Marketing Series- Introduction
April 2022

Friday, April 22, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

This introduction to the individual marketing segments will provide insights into how the demographics of the population are changing.  You will find out how to tweak your agency’s marketing message to be relevant to any new customer group and tactics to make sure that your agency is operationally friendly and ready to communicate your unique message in a relevant manner that shows respect for others’ cultures, values, language and priorities.   Learn how to develop a diversity marketing plan and how to measure your success, autopsy your failures and continue to achieve your goal of reaching new and more customers!

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Gen X Age Group
ABEN- Reaching Diverse Customers Marketing Series- Gen X Age Group
April 2022

Friday, April 29, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

Marketing to Independent Minded Generation X’ers - Learn more about this group sandwiched between the Boomers and the Ys.  Find out how humor factors into reaching them and why value and pricing are important considerations for them.  

Learn More

TIIA- Personal Liability, Part A
TIIA- Personal Liability, Part A
May 2022

Tuesday, May 03, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore the principles of liability and the assorted areas of liability associated with owning a home.  Learn about Personal Liability and Medical Payments as stated in the policy. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Personal Liability, Part B
TIIA- Personal Liability, Part B
May 2022

Tuesday, May 03, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore exclusions found in the PL contract that apply to Personal Liability and Medical Payments. Learn about endorsements that may provide protection. Examine Additional Coverages in the policy and how these apply. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Personal Liability, Part C
TIIA- Personal Liability, Part C
May 2022

Wednesday, May 04, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review Personal Injury coverage and insuring Watercraft using the ISO WT 00 01 policy form.  Examine Umbrella/Excess protection and uncover the differences. Discuss insuring Classic and Collector cars. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Personal Injury in the Internet Age
InfoCentral- Personal Injury in the Internet Age
May 2022

Wednesday, May 04, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Ross Pearce

It's a growing problem. Your customers and their families are posting more online creating increased exposure to lawsuits. Learn how to provide coverage. 

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Gen Y Age Group
ABEN- Reaching Diverse Customers Marketing Series- Gen Y Age Group
May 2022

Friday, May 06, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

How to market to the “I need it now” generation: Generation Y.  Learn about what age group comprises Gen Y and how our new digital world and their desire to express their opinions to the world needs to factor into your marketing to this group.

Learn More

TIIA- General Liability, Part 1A
TIIA- General Liability, Part 1A
May 2022

Tuesday, May 10, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Get an introduction to the ISO General Liability policy. Learn the legal principle of negligence and the types of damages that can be awarded. Explore the Insuring Agreement and Coverage Triggers. Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- General Liability, Part 1B
TIIA- General Liability, Part 1B
May 2022

Tuesday, May 10, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Get an introduction to the ISO General Liability policy. Learn about the Personal and Advertising Injury. Explore Medical Payments Coverage, Supplementary Payments, and learn how limits are applied. Course completion is required for TIIA Commercial Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- General Liability, Part 1C
TIIA- General Liability, Part 1C
May 2022

Wednesday, May 11, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Get an introduction to the ISO General Liability policy. Learn about Personal and Advertising Injury.  Explore who is an Insured Provision along with Key Exposures for Contractors and the Certificate of Insurance Law. Course completion is required for TIIA Commercial Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Care, Custody or Control
InfoCentral- Care, Custody or Control
May 2022

Wednesday, May 11, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Ross Pearce

It's one of the key exclusions in a General Liability policy. Learn how it works and options for providing the coverage.

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Hispanic
ABEN- Reaching Diverse Customers Marketing Series- Hispanic
May 2022

Friday, May 13, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- Free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald

Learn how you can capitalize on this large, lucrative, and loyal market to grow your agency’s business.  Learn ways you can avoid making cultural blunders or mistakes that may come across as insensitive.   Find out why being “Latino-Ready” is the key to it all!

Learn More

ABEN- Reaching Diverse Customers Marketing Series- African American
ABEN- Reaching Diverse Customers Marketing Series- African American
May 2022

Friday, May 20, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- Free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald

From Traditionalists to Urban Influencers: How to Reach the African-American Market.  Learn why African-American consumers and people of color can be your best customers.  Find out what they want from your products and services and why they value your marketing efforts, your recognition and your respect.

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Asian American
ABEN- Reaching Diverse Customers Marketing Series- Asian American
May 2022

Friday, May 27, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- Free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald

Reach the Most Affluent and Fastest Growing Minority in the U.S.-  Asians.   Learn why it is important to understand that there are many different Asian population sub-segments.  Gain understanding into online usage by Asian-American and find out how to craft your digital marketing messages to be heard.  

Learn More

ABEN- Reaching Diverse Customers Marketing Series- The LGBT Community
ABEN- Reaching Diverse Customers Marketing Series- The LGBT Community
June 2022

Friday, June 03, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

Learn why this GLBT community is very responsive to the brands and products that have created marketing that welcomes them.  Find out how community events provide excellent opportunities for agents to better understand and find more ways to work with this lucrative and loyal customer segment.  

Learn More

A Practical Approach to E&O Risk Management for Agencies
A Practical Approach to E&O Risk Management for Agencies
June 2022

Tuesday, June 07, 2022 9:00 AM - 10:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructors:  Cari Senefsky & Gunnar Kephart

E&O Risk Management:  Meeting the Challenge of Change-   Designed to improve service techniques, increase the awareness of E&O exposures, and improve the effectiveness of coverage placement. Learn about proper documentation of transactions, techniques for minimizing E&O exposures from the insurance carrier, and advocating on behalf of clients. 

Learn More

E&O Considerations of Agency Operations
E&O Considerations of Agency Operations
June 2022

Tuesday, June 07, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Cari Senefsky & Gunnar Kephart

E&O Risk Management:  Meeting the Challenge of Change-   The operations of insurance agencies can vary based on size, representation, and geographic location.  Over time agencies have had to adapt their operations because of changes in carrier capabilities and workflows, the implementation of tools like upload/download, and competitive raters.  Explore areas in the agency’s daily operations that may open the agency up to an E&O loss.  

Learn More

View of Independent Insurance Agency E&O Claims
View of Independent Insurance Agency E&O Claims
June 2022

Wednesday, June 08, 2022 9:00 AM - 10:00 AM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Cari Senefsky & Gunnar Kephart

Designed to make agency staff aware of what an E&O claim is, what typically causes a claim, and specific processes and procedures to follow to prevent E&O claims. The ultimate objective is to reduce an agency's exposures to E&O claims by educating staff members responsible for the daily tasks of an independent insurance agency. 

Learn More

InfoCentral- PIP vs Med Pay vs UM
InfoCentral- PIP vs Med Pay vs UM
June 2022

Wednesday, June 08, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hours

Member $27  /   Non-member  $64

Instructor:  Ross Pearce

These are important coverages for every customer to consider. Learn how to discuss the value of these options with your customers. 

 

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Women
ABEN- Reaching Diverse Customers Marketing Series- Women
June 2022

Friday, June 10, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

Learn how to reach this very busy household decision-maker.  Find out why “keeping it real” takes on a whole new meaning when working with women.  Understand how your marketing message needs to include the Five Things ALL women value in order to reach and connect to this marketing segment.

Learn More

TIIA- General Liability, Part 2A
TIIA- General Liability, Part 2A
June 2022

Tuesday, June 14, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Get an introduction to the ISO General Liability policy. Learn the coverages and exclusions that are of particular concern to contractors. Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- General Liability, Part 2B
TIIA- General Liability, Part 2B
June 2022

Tuesday, June 14, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Get an introduction to the ISO General Liability policy. Discuss key exclusions in the Commercial General Liability policy.  Learn the difference between auto and mobile equipment and why it is an important factor in determining coverage.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- General Liability, Part 2C
TIIA- General Liability, Part 2C
June 2022

Wednesday, June 15, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Get an introduction to the ISO General Liability policy. Review key provisions in the General Liability policy and rules governing certificates of insurance.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Insuring Small Contractors
InfoCentral- Insuring Small Contractors
June 2022

Wednesday, June 15, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Patrick Deem

Learn what coverage you should be recommending to these clients.  

Learn More

ABEN- Attracting and Retaining Young Employees
ABEN- Attracting and Retaining Young Employees
June 2022

Friday, June 17, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20 / Non members- $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Sarah J. Gibson

In the shifting demographics of our work environment, organizations are preparing to have as much as 75% of their workforce be part of the Millennial and Gen Z generations. Join us as we uncover keys to what the younger generations want you to know about them. Expect practical advice and examples of what is working across industries as they adapt to the changing needs of employee demographics. 

Learn More

ABEN- Building Our Immunity to People's Negativity:  Maximizing Teamwork & Customer Relations
ABEN- Building Our Immunity to People's Negativity: Maximizing Teamwork & Customer Relations
June 2022

Friday, June 24, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20 / Non members- $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Tina Hallis, Ph.D

Other people’s negativity, whether it’s from disgruntled customers, grumpy coworkers or challenging family members, can drain our energy and bring us down. Changing other people is hard, but we do have the power to change the situation by how we respond. This dynamic program uses Tina’s proprietary five-step “Immunity to Negativity Formula™” to show people how they can use simple tools to help them stay calm and choose to respond as their best self. This is a key skill we can build to optimize our customer service, teamwork, and relationships while enjoying less stress and frustration.

Learn More

ABEN- Returning to Work During COVID-19:   Legal Considerations
ABEN- Returning to Work During COVID-19: Legal Considerations
July 2022

Friday, July 01, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Member- $20  /  Non-member $20

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Dustin A, Paschal, JD  & Paul Simon

As employers begin returning workers to work in their physical offices during the COVID-19 pandemic, there are many things to consider and many pitfalls to avoid.  This presentation will discuss legal requirements by which employers must abide, employee rights, and employer rights and responsibilities.

Learn More

Condominium Basics
Condominium Basics
July 2022

Tuesday, July 05, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Arranging insurance for condominiums requires skill, experience, legal knowledge, and more.  Learn about the wide range of insurance products available for condominiums.

Learn More

Understanding Watercraft Insurance
Understanding Watercraft Insurance
July 2022

Tuesday, July 05, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore four different insurance policies that might provide coverage- the HO-3 Homeowners policy, Yacht policy, Personal Watercraft policy, and the ISO Watercraft policy.  Learn the types of watercraft in the market.  

Learn More

Overlooked and Misunderstood Homeowners Liability Exclusions
Overlooked and Misunderstood Homeowners Liability Exclusions
July 2022

Wednesday, July 06, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore and dissect the ISO Homeowners (HO 3) policy to uncover exclusions that apply to Liability and Medical Coverages.   Review real-life scenarios, applying the policy’s language to determine if the situations have coverage extended.   

Learn More

InfoCentral- Personal Lines Claims Issues
InfoCentral- Personal Lines Claims Issues
July 2022

Wednesday, July 06, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Ross Pearce

Claims are never easy. But they also don't have to be difficult. Learn some common problems associated with claims that should be addressed with your customers before a loss occurs. 

Learn More

ABEN- Creating Virtual Training: Processes, Tools, and Strategies
ABEN- Creating Virtual Training: Processes, Tools, and Strategies
July 2022

Friday, July 08, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20/  Non member- $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

With the cost of travel, the challenges of geographically dispersed workforces, and – let’s be honest – the high volume of time commitment that training takes in any organization, it’s no wonder that many companies are going virtual. Not everybody, though, knows where to start. In this session, we’re going to break down the various types of virtual training, the processes in creating online training, the tools and technologies available, and strategies to make your training successful.

Learn More

TIIA- Commercial Property Exposures, Part 1A
TIIA- Commercial Property Exposures, Part 1A
July 2022

Tuesday, July 12, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Designed as an introduction to the ISO Commercial Property policy.  Understand the principles of property insurance and coinsurance.  Explain the property covered and not covered by the CPP.  Course completion is required for the TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order. 

Learn More

TIIA- Commercial Property Exposures, Part 1B
TIIA- Commercial Property Exposures, Part 1B
July 2022

Tuesday, July 12, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Designed as an introduction to the ISO Commercial Property policy. Learn how Additional Coverages and Coverage Extensions apply to insureds. Explore the application of limits and deductibles and learn Optional Coverages in the CPP.  Course completion is required for the TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Business Income and Extra Expense
InfoCentral- Business Income and Extra Expense
July 2022

Wednesday, July 13, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Ross Pearce

Business Income doesn't need to be confusing. Learn how to properly structure coverage for your customers. 

Learn More

ABEN- Finding Balance During Change & Uncertainty:  Staying Positive When Things Get Tough
ABEN- Finding Balance During Change & Uncertainty: Staying Positive When Things Get Tough
July 2022

Friday, July 15, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20 /  Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Tina Hallis, Ph D.

It’s natural to worry how upcoming changes in our organization will affect our work and lives. In fact, we’re wired to anticipate the worst possible outcome. This can make it hard for us to be at our best; to provide our best teamwork, our best ideas, and our best performance. Yet, there are things we can do to shift our thinking and stay more positive despite the uncertainty and stress. This interactive program uses The Path for Positivity™ framework as a foundation to help people experience less stress, a smoother transition, and higher productivity even when the future seems uncertain.

Learn More

ABEN- Giving Feedback that Delivers Results & Navigating Difficult Conversations
ABEN- Giving Feedback that Delivers Results & Navigating Difficult Conversations
July 2022

Friday, July 22, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20 / Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that simultaneously gets buy-in and results in direct action? In this session, we'll uncover a handful of strategies to drive results with your communication. 

Learn More

ABEN- Meeting Productivity: Strategies to Make Your Meetings More Effective and Efficient
ABEN- Meeting Productivity: Strategies to Make Your Meetings More Effective and Efficient
July 2022

Friday, July 29, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20  /   Non members- $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

Many meetings fail at generating desired outcomes because of lack of structure. If a clear agenda isn’t presented, and followed, expectations are not clear and it becomes easy to divert from the original goal. But having a solid agenda is not enough. No matter how well you’ve planned a meeting, there are other things that can derail it. We need to be skilled at managing meetings to increase both effectiveness and efficiency. This session is all about equipping you with skills and strategies to make every meeting matter more. 

Learn More

TIIA- Personal Auto Exposures, Part 1A
TIIA- Personal Auto Exposures, Part 1A
August 2022

Tuesday, August 02, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review the insurance basics and learn about the Personal Auto Policy using the ISO 00 01 01 05 edition as our guide.  Explore real-life common customer examples, designed to help apply your new knowledge.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Personal Auto Exposures, Part 1B
TIIA- Personal Auto Exposures, Part 1B
August 2022

Tuesday, August 02, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review what and who is covered in a Personal Auto Policy.  Explore the insuring agreement using common customer situations to illustrate each overage topic.  Review supplementary payments and explore the persons who are excluded in this section of the policy.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Personal Auto Exposures, Part 1C
TIIA- Personal Auto Exposures, Part 1C
August 2022

Wednesday, August 03, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Identify limits of the Personal Auto Policy, assess the general provisions, and learn about out-of-state coverage.  Review company-specific policy forms and provide a checklist for locating policy provisions.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Roof Claims Issues in Texas
InfoCentral- Roof Claims Issues in Texas
August 2022

Wednesday, August 03, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Ross Pearce

Spring is right around the corner. And we all know what spring weather in Texas is like. Learn the types of issues that your customers might face should they have a roof claim.  

Learn More

ABEN- Leisure Suit to Hipster:  Update Your Business Writing Style
ABEN- Leisure Suit to Hipster: Update Your Business Writing Style
August 2022

Friday, August 05, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $40   /   Non Members- $50

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Sarah J. Gibson

What do you mean there's only one space after a period, and who changed the spelling of canceled - if these questions bother you, it's time to update your business writing skills through a practical, hands-on session aimed at giving you tips and tools to update your grammar and writing style for greater impact. 

Learn More

TIIA- Commercial Property Exposures, Part 2A
TIIA- Commercial Property Exposures, Part 2A
August 2022

Tuesday, August 09, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Designed as an introduction to the ISO Commercial Property policy.  Understand how to deal with valuation problems when insuring property, learn where to find information in the special Cause of Loss Form, and explain endorsement options for the insured.  Course completion is required for the TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Commercial Property Exposures, Part 2B
TIIA- Commercial Property Exposures, Part 2B
August 2022

Tuesday, August 09, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce


Designed to understand the basis for time element losses and the basic forms used to insure losses.  Review the insuring agreement and loss determination language in the Business Income and Extra Expense coverage form.  Course completion is required for the TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Commercial Property Exposures, Part 2C
TIIA- Commercial Property Exposures, Part 2C
August 2022

Wednesday, August 10, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Designed as an introduction to the ISO Commercial Business Owners Policy.  Understand the basic structure of the ISP BOP and identify differences between the Commercial Property Policy and the Business Owners Policy.  Course completion is required for the TIIA Commercial Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Commercial Property Exposures, Part 2D
TIIA- Commercial Property Exposures, Part 2D
August 2022

Wednesday, August 10, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Designed as an introduction to Flood Insurance, Inland Marine forms, and Crime insurance forms.   Learn the differences between CPP coverage and the National Flood Policy.  Review inland marine forms, and crime forms including the loss exposure they address.  Course completion is required for the TIIA Commercial Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

ABEN- Managing the Employee Lifecycle Part 1:   Attract Me & Get Me Started
ABEN- Managing the Employee Lifecycle Part 1: Attract Me & Get Me Started
August 2022

Friday, August 12, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $40 / Non member - $50

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Anthony P. Howard, SPHR, SHRM-SCP

Managing the Employee Life-cycle Series provides an overview of everything that you should know in managing your most important asset ... your people. Each part will cover current best practices that are aligned with the stages of the employee life-cycle which includes attracting the best talent to ending the employment relationship as well as everything in-between. 

Learn More

ABEN- Managing the Employee Lifecycle Part 2: Manage My Performance & Develop Me
ABEN- Managing the Employee Lifecycle Part 2: Manage My Performance & Develop Me
August 2022

Friday, August 19, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $40 / Non members- $50

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Anthony P. Howard, SPHR, SHRM-SCP

Managing the Employee Life-cycle Series provides an overview of everything that you should know in managing your most important asset ... your people. Each part will cover current best practices that are aligned with the stages of the employee life-cycle which includes attracting the best talent to ending the employment relationship as well as everything in-between. 

Learn More

ABEN- Recruiting & Developing Young Producers
ABEN- Recruiting & Developing Young Producers
August 2022

Friday, August 26, 2022 10:00 AM - 11:30 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $24  /  Non-members- $34

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Tom Doran

Can agencies afford to hire young sales recruits?  How do you maximize your chances of success in developing young producers? Tom Doran, Principal at Reagan Consulting, shares research into how agencies are recruiting young producers, often right out of college, and giving them the best shot at success. The program makes a good companion to Insurance Agency Ownership Perpetuation, a program that assists agencies in developing internal perpetuation plans.

Target audience:   Agency owners and managers responsible for recruiting and training producers.

Learn More

ABEN- Tips & Tricks for Working Remotely
ABEN- Tips & Tricks for Working Remotely
September 2022

Friday, September 02, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20 / Non-member $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly Simants

In this course, we will share tips and tricks for working remotely, during Covid-19 and beyond.  You will learn what to do/what not to do in a virtual working environment, strategies for leading teams remotely, employee engagement ideas, and techniques and tools for teleworking.

Learn More

TIIA- Personal Auto Exposures, Part 2A
TIIA- Personal Auto Exposures, Part 2A
September 2022

Tuesday, September 06, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review insurance basics and learn about a legally binding contract between two parties.   Analyze the commonalities and differences between Medical Payment and Personal Injury Protection (PIP) coverage.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

 

 

Learn More

TIIA- Personal Auto Exposures, Part 2B
TIIA- Personal Auto Exposures, Part 2B
September 2022

Tuesday, September 06, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review insurance basics and learn about Underinsured Motorist and Uninsured Motorist property damage coverages.   Analyze the coverage required by a rental car contract, and discuss recreational vehicles such as motor homes, motorcycles, and ATVs with the Personal Auto Policy coverages.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

 

Learn More

TIIA- Personal Auto Exposures, Part 2C
TIIA- Personal Auto Exposures, Part 2C
September 2022

Wednesday, September 07, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review insurance basics and learn about the coverages found in the Personal Auto Policy for damage to your covered auto and non-owned autos.   Discuss limitations of coverage for electronic equipment and custom equipment. We will also look at coverage provided if an insured travels to Mexico.  Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.


 

Learn More

InfoCentral- Undersold Personal Lines Coverages
InfoCentral- Undersold Personal Lines Coverages
September 2022

Wednesday, September 07, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Ross Pearce

It's all about providing value to our customers. Learn about some  additional coverage options that you should consider offering to your personal lines customers

Learn More

ABEN- Social Media and Your Business
ABEN- Social Media and Your Business
September 2022

Friday, September 09, 2022 10:00 AM - 12:00 PM Central Standard Time

Webcast
Remote,

No CE Hours

Member- $48  /  Non-member $68

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

Social media is overwhelming, fantastic, confusing, and exciting. But many people have questions on how to most effectively use social media for business without taking too much time and focus in this arena. In this course, candid responses about who, what, where, when, why, and how to use social media are given, from the perspective of building your business brand, recognize employees, maintain your reputation, and enhance your client base.

Learn More

TIIA- Business Auto, Part A
TIIA- Business Auto, Part A
September 2022

Tuesday, September 13, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Designed as an introduction to the ISO Business Auto Policy.  Review the sections of the BAP and learn to assist customers with coverage decisions.   Understand which claims are covered and which are not covered.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Business Auto, Part B
TIIA- Business Auto, Part B
September 2022

Tuesday, September 13, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Review the Business Auto Policy and learn to assist customers with coverage decisions.   Understand additional endorsement options available and liability exclusions. Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Business Auto, Part C
TIIA- Business Auto, Part C
September 2022

Wednesday, September 14, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Review the Business Auto Policy and learn to assist customers with coverage decisions.   Understand how to apply for coverage and designate covered autos.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

ABEN- Why You Should Pay Attention to YouTube and How to Make it Work for You
ABEN- Why You Should Pay Attention to YouTube and How to Make it Work for You
September 2022

Friday, September 16, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $48 /  Non-members $68

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

If you're thinking "YouTube doesn't have any role in my business" then THIS is the class you need to take. For small business owners, especially those offering services such as accounting, insurance, and other more intimidating/technical/confusing to most people help, YouTube gives you a key opportunity to educate your customers and potential customers and establish yourself as the go-to-expert.

Learn More

ABEN- Social Media 101: Know the Essentials for your Business
ABEN- Social Media 101: Know the Essentials for your Business
September 2022

Friday, September 23, 2022 8:00 AM - 8:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $24  / Non-members $34

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Jill Schiefelbein

This is a crash course on social media. If you're wanting to know the bare minimum you need to do to not embarrass yourself or your company, this course is for you! We cover a general "what is" social media and then dive into the four leaders (Facebook, Twitter, LinkedIn, and Instagram). I'll also touch on advertising in these channels.

Learn More

ABEN- Returning to Work During COVID-19:  Legal Considerations
ABEN- Returning to Work During COVID-19: Legal Considerations
September 2022

Friday, September 30, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- $20

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenters- Dustin A. Paschal, JD & Paul Simon

As employers begin returning workers to work in their physical offices during the COVID-19 pandemic, there are many things to consider and many pitfalls to avoid.  This presentation will discuss legal requirements by which employers must abide, employee rights, and employer rights and responsibilities.

Learn More

TIIA- Residential Property Exposures, Part 1A
TIIA- Residential Property Exposures, Part 1A
October 2022

Tuesday, October 04, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review the Texas Consumer Bill of Rights for homeowners and learn about Section 1 coverages.  Course completion is required for the TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Residential Property Exposures, Part 1B
TIIA- Residential Property Exposures, Part 1B
October 2022

Tuesday, October 04, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review Section 1 coverages and understand the difference between basic, broad, and special form causes of loss. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Residential Property Exposures, Part 1C
TIIA- Residential Property Exposures, Part 1C
October 2022

Wednesday, October 05, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review Section 1 coverages and learn direct physical loss to property versus named perils and how these apply to different property elements of an owned home. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order. 

Learn More

InfoCentral- Flood vs. Homeowners: Differences that Matter at Claims Time
InfoCentral- Flood vs. Homeowners: Differences that Matter at Claims Time
October 2022

Wednesday, October 05, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Ross Pearce

The NFIP dwelling policy is not a homeowners policy that only covers floods. Learn the significant differences in coverage compared to the ISO Homeowners form and how to communicate those differences to your customers.

Learn More

ABEN- Six Strategies to Promote Diversity & Inclusion in Your Workplace
ABEN- Six Strategies to Promote Diversity & Inclusion in Your Workplace
October 2022

Friday, October 07, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members $20  / Non-members $25

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Shannon White

Although organizations are trying to create and manage diverse and inclusive workplaces, many are not aware of some of the best practices and simple strategies they can incorporate to promote such an environment.  The goal of this course is to outline the relationship between diversity and inclusion while providing very practical strategies for HR Professionals in their role to promote a culture of diversity and inclusion in the workplace.

Learn More

TIIA- Workers' Compensation and Specialty Policies, Part A
TIIA- Workers' Compensation and Specialty Policies, Part A
October 2022

Tuesday, October 11, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor: Patrick Deem

Learn how the Workers Compensation system functions in Texas and the rules for participation.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Workers' Compensation and Specialty Policies, Part B
TIIA- Workers' Compensation and Specialty Policies, Part B
October 2022

Tuesday, October 11, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Learn how to talk with customers about Workers Compensation coverage and the need for coverage.  Review how the Workers Compensation policy responds to claims.  Course completion is required for TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Workers' Compensation and Specialty Policies, Part C
TIIA- Workers' Compensation and Specialty Policies, Part C
October 2022

Wednesday, October 12, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Patrick Deem

Understand the responsibilities of employers under the law.    Course completion is required for TIIA Commerical Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Texas Law: Certificates & Liability Transfers
InfoCentral- Texas Law: Certificates & Liability Transfers
October 2022

Wednesday, October 12, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor:  Patrick Deem

Texas has enacted laws restricting the transfer of a liability in some construction agreements. We'll address those along with changes in Owner Controlled Insurance Programs and a review of the Certificate law in Texas

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Introduction
ABEN- Reaching Diverse Customers Marketing Series- Introduction
October 2022

Friday, October 14, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

This introduction to the individual marketing segments will provide insights into how the demographics of the population are changing.  You will find out how to tweak your agency’s marketing message to be relevant to any new customer group and tactics to make sure that your agency is operationally friendly and ready to communicate your unique message in a relevant manner that shows respect for other's cultures, values, language, and priorities.   Learn how to develop a diversity marketing plan and how to measure your success, autopsy your failures and continue to achieve your goal of reaching new and more customers!

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Gen X Age Group
ABEN- Reaching Diverse Customers Marketing Series- Gen X Age Group
October 2022

Friday, October 21, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

Marketing to Independent Minded Generation X’ers - Learn more about this group sandwiched between the Boomers and the Ys.  Find out how humor factors into reaching them and why value and pricing are important considerations for them.  

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Gen Y Age Group
ABEN- Reaching Diverse Customers Marketing Series- Gen Y Age Group
October 2022

Friday, October 28, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

How to market to the “I need it now” generation: Generation Y.  Learn about what age group comprises Gen Y and how our new digital world and their desire to express their opinions to the world needs to factor into your marketing to this group.

Learn More

TIIA- Residential Property Exposures, Part 2A
TIIA- Residential Property Exposures, Part 2A
November 2022

Tuesday, November 01, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Review the need for scheduling Personal Property and learn about the ISO HO 23 03 and the HO 04 60 endorsements. Explore the difference between these endorsements, define Agreed Value and how it works on scheduled items. Course completion is required for TIIA Personal Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Residential Property Exposures, Part 2B
TIIA- Residential Property Exposures, Part 2B
November 2022

Tuesday, November 01, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Examine Tenant's coverage of the ISO HO4 and the Condominium Unit Owner's policy ISO HO6.  Explore challenges agents face in providing the correct amount of insurance and how to determine that amount. Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- Residential Property Exposures, Part 2C
TIIA- Residential Property Exposures, Part 2C
November 2022

Wednesday, November 02, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce

Explore the landlords and the ISO DP-3 Dwelling policy. Learn when this policy can be used, what coverage it provides, and what it lacks.  Course completion is required for TIIA Personal Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

InfoCentral- Ethics for Agents
InfoCentral- Ethics for Agents
November 2022

Wednesday, November 02, 2022 1:00 PM - 2:00 PM Central Standard Time

Webcast
Remote,

1 CE Hour

Member $27  /   Non-member  $64

Instructor: Ross Pearce

Whether you need that random hour of Ethics for licensing purposes or if you want to learn more about the Ethical challenges facing insurance agents, this session is for you. 

Learn More

ABEN- Reaching Diverse Customers Marketing Series- The LGBT Community
ABEN- Reaching Diverse Customers Marketing Series- The LGBT Community
November 2022

Friday, November 04, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

Learn why this GLBT community is very responsive to the brands and products that have created marketing that welcomes them.  Find out how community events provide excellent opportunities for agents to better understand and find more ways to work with this lucrative and loyal customer segment.  

Learn More

TIIA- General Liability, Part 1A
TIIA- General Liability, Part 1A
November 2022

Tuesday, November 08, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce 

Get an introduction to the ISO General Liability policy. Learn the legal principle of negligence and the types of damages that can be awarded. Explore the Insuring Agreement and Coverage Triggers. Course completion is required for the TIIA Commercial Lines designation. There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- General Liability, Part 1B
TIIA- General Liability, Part 1B
November 2022

Tuesday, November 08, 2022 1:00 PM - 3:00 PM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce 

Get an introduction to the ISO General Liability policy. Learn about the Personal and Advertising Injury. Explore Medical Payments Coverage, Supplementary Payments, and learn how limits are applied. Course completion is required for the TIIA Commercial Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

TIIA- General Liability, Part 1C
TIIA- General Liability, Part 1C
November 2022

Wednesday, November 09, 2022 9:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

2 CE Hours

Member $57  /   Non-member  $124

Instructor:  Ross Pearce 

Get an introduction to the ISO General Liability policy. Learn about Personal and Advertising Injuries.  Explore who is an Insured Provision along with Key Exposures for Contractors and the Certificate of Insurance Law. Course completion is required for the TIIA Commercial Lines designation.  There are no pre-requisites and courses may be taken in any order.

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Asian American
ABEN- Reaching Diverse Customers Marketing Series- Asian American
November 2022

Friday, November 11, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- Free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald

Reach the Most Affluent and Fastest Growing Minority in the U.S.-  Asians.   Learn why it is important to understand that there are many different Asian population sub-segments.  Gain understanding into online usage by Asian-American and find out how to craft your digital marketing messages to be heard.  

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Women
ABEN- Reaching Diverse Customers Marketing Series- Women
November 2022

Friday, November 18, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald 

Learn how to reach this very busy household decision-maker.  Find out why “keeping it real” takes on a whole new meaning when working with women.  Understand how your marketing message needs to include the Five Things ALL women value in order to reach and connect to this marketing segment.

Learn More

ABEN- Reaching Diverse Customers Marketing Series- African American
ABEN- Reaching Diverse Customers Marketing Series- African American
December 2022

Friday, December 02, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- Free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald

From Traditionalists to Urban Influencers: How to Reach the African-American Market.  Learn why African-American consumers and people of color can be your best customers.  Find out what they want from your products and services and why they value your marketing efforts, your recognition, and your respect.

Learn More

ABEN- Reaching Diverse Customers Marketing Series- Hispanic
ABEN- Reaching Diverse Customers Marketing Series- Hispanic
December 2022

Friday, December 09, 2022 10:00 AM - 11:00 AM Central Standard Time

Webcast
Remote,

No CE Hours

Members- Free

Video-On-Demand provided by ABEN, The Agents and Brokers Education Network

Presenter- Kelly McDonald

Learn how you can capitalize on this large, lucrative, and loyal market to grow your agency’s business.  Learn ways you can avoid making cultural blunders or mistakes that may come across as insensitive.   Find out why being “Latino-Ready” is the key to it all!

Learn More